Edwin Macias Guerra
Las Cruces
Summary
Proactive and adaptable Crew Member with a history at Charley's, where I honed my customer service and food preparation skills. Excelled in teamwork, problem-solving, and maintaining high sanitation standards, significantly enhancing customer satisfaction. Demonstrated a strong ability to learn quickly, lead by example, and improve processes efficiently.
Overview
2
2
years of professional experience
Work History
Crew Member
Sbarros
8401 Gateway Blvd W, El Paso, TX 79925, United States
04.2024 - 10.2024
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
Crew Member
Charley's
8401 Gateway Blvd W, El Paso, TX 79925, United States
11.2022 - 04.2024
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Collaborated with team members to complete orders.
- Took orders, prepared meals, and collected payments.
- Accurately operated cash register to process customer payments.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Became familiar with products to answer questions and make suggestions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Organ Mountain High-school
Las Cruces,NM05.2022
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Clear Communication
- Cash Handling
- Cleaning
- Taking Orders
- Self-discipline
- Flexible Schedule
- Safe Food Handling
- Integrity and Honesty
- Safety awareness
- Heavy Lifting
- Food Preparation
- Store Opening and Closing
- Crew Leadership
- Safety
- Equipment Maintenance
- Sanitizing
- Multitasking and Organization
- Team Player
- Cleaning and sanitation
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Crew Member
Sbarros
04.2024 - 10.2024
Crew Member
Charley's
11.2022 - 04.2024
Organ Mountain High-school