Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic
Efren Canales Barragan

Efren Canales Barragan

Bilingual Representative
México

Summary

In my experience i have learned to work with angry customers

Overview

9
9
years of professional experience

Work History

Producción Team Lead

Alorica Contact Services
Guadalajara Jalisco
02.2020 - 05.2023


  • Led successful transition to lean manufacturing principles within the production department.
  • Collaborated with cross-functional teams to optimize workflows, resulting in increased productivity levels.
  • Guided employees toward professional growth opportunities, encouraging ongoing skill development and career progression within the organization.
  • Conducted regular performance reviews for team members, providing constructive feedback on a continuous basis.
  • Demonstrated adaptability during times of change, quickly adjusting plans as needed to maintain output levels.
  • Improved team performance by providing regular training and motoring calls.

Producción Supervisor

L&M Logístics
Calera De Victor Rosales Zacatecas
11.2018 - 01.2020


  • Maintained accurate documentation of production data, enabling informed decision-making for process improvements.
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.
  • Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Consistently met or exceeded production targets while maintaining strict quality standards, resulting in increased customer satisfaction.

Agricultural Foreman

Agroyems Sa De CV
Fresnillo Zacatecas
01.2014 - 02.2019
  • Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
  • Managed equipment maintenance schedules to minimize downtime due to mechanical failure or repairs.
  • Conducted thorough quality control checks to ensure high standards of workmanship across all projects.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Developed and implemented new procedures to increase productivity and constructiveness.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Directed projects according to schedule and quality demands.

Education

Diploma - Industrial Ingeneering

California High School
Whittier California
06.2004

Diploma -

Hillview Middle School
Whittier California
06.1998

Skills

Maintained quality assurance and customer satisfaction objectives

Software

Excell and powerpoint

Timeline

Producción Team Lead

Alorica Contact Services
02.2020 - 05.2023

Producción Supervisor

L&M Logístics
11.2018 - 01.2020

Agricultural Foreman

Agroyems Sa De CV
01.2014 - 02.2019

Diploma - Industrial Ingeneering

California High School

Diploma -

Hillview Middle School

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Efren Canales Barragan Bilingual Representative