Elías De Jesús Acuña Ahumada
los Mochis,SIN
Summary
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency.
I am a person who strives at all times to ensure customer satisfaction. I have extensive professional experience and a solid knowledge of the sector. I have a facility to work both in a team and independently, depending on the needs. I am looking for the opportunity to prove myself in a company of the future.
Overview
23
23
years of professional experience
Work History
Store Manager
Mapco Materiales
03.2024 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Logistics Coordinator
MEXICAN WORKFORCE
01.2022 - 01.2023
- Ensure that supplies arrive on time at the requested location.
- Fleet control, machinery, fuel, hours worked
Warehouse control, inventories, in/out - Tracked orders and notified customers of status or potential delays.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Convenience Store Manager
Super Ávila
07.2019 - 07.2021
- Safeguarded store and engaged in cash and inventory control through security equipment and procedures and eliminated store liability by adherence to applicable alcohol and tobacco regulations.
- Handled cash transactions accurately while maintaining strict adherence to financial controls and security procedures.
- Managed appropriate inventory levels of product at store to avoid shrink and waste, placed orders for inventory running low and evaluated sales performance of items to plan for future stocking strategy.
- Completed daily paperwork on sales reporting, banking and payroll reporting.
Warehouse Coordinator, Construction Auditor
GRUPO MEZTA
01.2005 - 11.2018
- Helped keep inventory accurate by overseeing daily cycle counts.
- Trained new team members in warehouse procedures, fostering a culture of continuous improvement and skill development.
- Reduced order processing time by coordinating efficient picking, packing, and shipping procedures.
- Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Main Bank Cashier
BBVA
01.2002 - 01.2005
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Improved overall operational efficiency by proactively identifying areas for improvement and implementing change initiatives successfully.
- Conducted regular audits to ensure adherence to established policies and procedures, maintaining a strong control environment within the main bank.
Education
Master of Science - Management With A Focus On Business Development
Universidad De Occidente
Los Mochis, Sinaloa, Mexico02-2020
LIC. - Computer Systems
Universidad De Occidente
Los Mochis, Sinaloa, Mexico02-2001
Skills
- Customer service
- Team leadership
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
Timeline
Store Manager
Mapco Materiales
03.2024 - 10.2024
Logistics Coordinator
MEXICAN WORKFORCE
01.2022 - 01.2023
Convenience Store Manager
Super Ávila
07.2019 - 07.2021
Warehouse Coordinator, Construction Auditor
GRUPO MEZTA
01.2005 - 11.2018
Main Bank Cashier
BBVA
01.2002 - 01.2005
Master of Science - Management With A Focus On Business Development
Universidad De Occidente
LIC. - Computer Systems
Universidad De Occidente
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