Eldher Arias

Customer Delivery Leader reporting to Service Provider (SP) Latin America Team.
I led cross-functional Latin America SP team, handling projects for companies like AT&T Mexico, Telmex and Telcel. In addition to Latin America, I also support US Service providers like AT&T and Verizon.
I am also responsible of SP Latin America PCOGs management, implementing strategies that enhance project performance and resource utilization.
I have also expertise leading and mentoring new graduate teams, fostering a collaborative and supportive environment

Regional Software Architect reporting to Latin America Cloud and Automation Team.
As a software architect, I led cross-functional teams in the design and development of automation services that enable our customers to quickly and efficiently create and deploy new services. In addition to automation responsibilities, I was responsible for leading the implementations of Network Management and OSS solutions in different SP Customers in Latin America, like Claro Brazil, Globo TV, Telefonica Brazil, Claro Argentina, Telcel, Telmex, and ICE Costa Rica.
This role works closely with service sales teams to identify customer needs and tailor recurrent service packages that align with customer requirements.Regional Software Architect reporting to Latin America Cloud and Automation Team. As a software architect, I led cross-functional teams in the design and development of automation services that enable our customers to quickly and efficiently create and deploy new services. In addition to automation responsibilities, I was responsible for leading the implementations of Network Management and OSS solutions in different SP Customers in Latin America like Claro Brazil, Globo TV, Telefonica Brazil, Claro Argentina, Telcel, Telmex and ICE Costa Rica. This role works closely with service sales teams to identify customer needs and tailor recurrent service packages that align with customer requirements.

Regional Network Consulting Engineer reporting to LATAM OSS Center of Excelence and COGS Manager
This role was responsible to define and support the deployments of Cisco NMS-OSS solutions supporting network infrastructure across the Latin America Service Providers Market Segment.

Network Consulting Engineer reporting to Service Provider Mexico Delivery Manager.
This role was responsible to define and support the deployments of Cisco NMS-OSS solutions supporting network infrastructure for Telmex Account.

Jefe de Departamento de Seguridad reporting to Unidad de Gobierno Electrónico y Política de Tecnologias de Información.
This role was responsible to analyze and assesses damage to the data/infrastructure as a result of security incidents, examines available recovery tools and processes, and recommends solutions. Tests for compliance with security policies and procedures. Assist in the creation, implementation, and/or management of security solutions.

Responsible for the installation, maintenance, and tuning of UNIX(Solaris, AIX) and Linux (RHEL) software systems.Work individually or in a team on various system projects related to UNIX, Storage, and Clustering Solutions (Veritas Cluster and AIX Cluster).