Eleazar Pereda
Tijuana, BC
Summary
Driven professional with a proven track record in customer service and attention to detail, honed across roles from Technician at Vox-ASC to Assistant Store Manager at El Toro Gourmet Meats. Excelled in multitasking and organization, boosting sales figures significantly at Vox-AvasFlowers through effective training and sales techniques.
Overview
20
20
years of professional experience
Work History
Technician
Vox-ASC
Tijuana, Baja California
10.2017 - Current
BUSINESS TO BUSINESS, GOVERNMENT CONTRACTS, RESEARCH
Dispatcher
Vox-Call The Car
Tijuana, Baja California
02.2022 - 09.2022
- Excelled in multitasking to manage a high call volume with professionalism and efficiency.
- Proficiently used computer systems for data entry, tracking, and managing of driver information.
- Assigned loads to drivers based on designated routes and driver location.
- Provided timely updates on order status and delivery times to customers and drivers.
Sales
Vox-AvasFlowers
Tijuana, Baja California
11.2019 - 02.2021
- Boosted sales figures by training staff on effective sales techniques and product knowledge.
- Successfully market and sales campaign for local international floral vendors
Assistant Store Manager
El Toro Gourmet Meats
Lake Forest, California
10.2004 - 09.2015
- Resolved customer complaints efficiently while maintaining excellent customer service.
- Built employee knowledge with training and mentoring.
- Coached employees on customer service and selling techniques.
- Directed employee tasks and time management, improving customer service.
- Created work schedules to maintain top-quality customer service and lower labor costs.
- Implemented inventory control systems to maximize efficiency and reduce costs.
Education
High School -
Santa Ana Valley High School
Santa Ana, California 09.2004
A. A - Liberal Arts And General Studies
Santa Ana Community College
Santa Ana, California Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Languages
English
Bilingual or Proficient (C2)
Spanish
Advanced (C1)
Timeline
Dispatcher
Vox-Call The Car
02.2022 - 09.2022
Sales
Vox-AvasFlowers
11.2019 - 02.2021
Technician
Vox-ASC
10.2017 - Current
Assistant Store Manager
El Toro Gourmet Meats
10.2004 - 09.2015
High School -
Santa Ana Valley High School
A. A - Liberal Arts And General Studies
Santa Ana Community College