Microsoft Office
Elena Mayer
Project Manager
Queretaro
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
5
5
Languages
Work History
Sales Development Representative
Dynatrace Austria GmbH
Linz
01.2017 - 04.2022
- Conducted thorough market research to identify potential opportunities and understand customer needs.
- Developed and nurtured relationships with key stakeholders, fostering strong connections within client organizations.
- Qualified projects by analyzing client needs and requirements, ensuring a tailored approach to each customer.
- Conducted engaging and informative technical demonstrations, effectively communicating the value proposition of Dynatrace to potential customers.
- Collaborated closely with sales and technical teams to identify and pursue suitable solutions for clients, ensuring customer satisfaction.
Guest relations officer
Holiday Inn Wujin Changzhou
Changzhou
09.2014 - 01.2016
- Provided exceptional customer service to hotel guests, ensuring a positive and memorable experience during their stay.
- Collaborated closely with other hotel departments to coordinate guest services and ensure seamless operations.
Sales Representative
Yina International Alcohol Trading Co.
Shanghai
11.2012 - 09.2014
- Managed the end-to-end sales cycle for an alcohol trading company, primarily focusing on the Chinese market.
- Conducted market research and analysis to identify potential customers and opportunities for business expansion in the Chinese market.
- Handled order processing, logistics coordination, and timely delivery of products to customers, ensuring customer satisfaction.
Assistant Quality Manager
Nantong Yibo Cap Co., Ltd
Haimen
06.2012 - 11.2012
- Collaborated closely with the Quality Manager and various team members within the plant to ensure high product quality standards and adherence to regulations within the plant environment.
- Generated comprehensive reports on quality performance, analyzing data to identify trends, issues, and opportunities for process optimization.
Chinese to Russian Translator
Freelance
Shanghai
09.2010 - 05.2012
- Worked as a freelance translator, specializing in Chinese to Russian language pair, facilitating effective communication between clients and their Chinese business partners.
Project Manager
Eddison Advertising Agency
Vladivostok
06.2007 - 05.2010
- Managed and executed multiple projects for major clients in the advertising industry, including renowned brands like Coca-Cola, Panasonic, Unilever, and more.
- Oversaw all aspects of project management, from initial planning to successful implementation, while ensuring adherence to budget constraints.
- Conducted personnel recruitment and coaching, assembling and managing a capable team to support project goals.
- Generated comprehensive reports, performing detailed analysis to track project performance, identify areas for improvement, and make informed decisions.
Education
Master of Science - Business Informatics
Far Eastern Federal University
Vladivostok, Russia 09.2005 - 06.2010
Skills
Project Planning and Development
Organization and Time Management
Information Gathering and Analysis
Interpersonal Communication
Staff Management
Certification
Google Data Analytics Certificate
Software
Dynatrace
Salesforce
Tableau
Power BI
Timeline
Google Data Analytics Certificate
11-2022
IBM Data Analysis and Visualization Foundations Specialization
09-2022
Dynatrace Associate
06-2019
Sales Development Representative
Dynatrace Austria GmbH
01.2017 - 04.2022
Guest relations officer
Holiday Inn Wujin Changzhou
09.2014 - 01.2016
Sales Representative
Yina International Alcohol Trading Co.
11.2012 - 09.2014
Assistant Quality Manager
Nantong Yibo Cap Co., Ltd
06.2012 - 11.2012
Chinese to Russian Translator
Freelance
09.2010 - 05.2012
Project Manager
Eddison Advertising Agency
06.2007 - 05.2010
Master of Science - Business Informatics
Far Eastern Federal University
09.2005 - 06.2010
Summary
Dynatrace certified professional with a strong background in project management, sales, and marketing. Equipped with a degree in business informatics, a results-oriented individual with strong organizational skills and a proven track record of delivering successful projects and exceeding expectations.