Microsoft Office
Elena Mayer
Project Manager
Queretaro
Overview
15
15
years of professional experience
5
5
years of post-secondary education
3
3
Certificates
5
5
Languages
Work History
Sales Development Representative
Dynatrace Austria GmbH
Linz
01.2017 - 04.2022
- Conducted thorough market research to identify potential opportunities and understand customer needs.
- Developed and nurtured relationships with key stakeholders, fostering strong connections within client organizations.
- Qualified projects by analyzing client needs and requirements, ensuring a tailored approach to each customer.
- Conducted engaging and informative technical demonstrations, effectively communicating the value proposition of Dynatrace to potential customers.
- Collaborated closely with sales and technical teams to identify and pursue suitable solutions for clients, ensuring customer satisfaction.
Guest relations officer
Holiday Inn Wujin Changzhou
Changzhou
09.2014 - 01.2016
- Provided exceptional customer service to hotel guests, ensuring a positive and memorable experience during their stay.
- Collaborated closely with other hotel departments to coordinate guest services and ensure seamless operations.
Sales Representative
Yina International Alcohol Trading Co.
Shanghai
11.2012 - 09.2014
- Managed the end-to-end sales cycle for an alcohol trading company, primarily focusing on the Chinese market.
- Conducted market research and analysis to identify potential customers and opportunities for business expansion in the Chinese market.
- Handled order processing, logistics coordination, and timely delivery of products to customers, ensuring customer satisfaction.
Assistant Quality Manager
Nantong Yibo Cap Co., Ltd
Haimen
06.2012 - 11.2012
- Collaborated closely with the Quality Manager and various team members within the plant to ensure high product quality standards and adherence to regulations within the plant environment.
- Generated comprehensive reports on quality performance, analyzing data to identify trends, issues, and opportunities for process optimization.
Chinese to Russian Translator
Freelance
Shanghai
09.2010 - 05.2012
- Worked as a freelance translator, specializing in Chinese to Russian language pair, facilitating effective communication between clients and their Chinese business partners.
Project Manager
Eddison Advertising Agency
Vladivostok
06.2007 - 05.2010
- Managed and executed multiple projects for major clients in the advertising industry, including renowned brands like Coca-Cola, Panasonic, Unilever, and more.
- Oversaw all aspects of project management, from initial planning to successful implementation, while ensuring adherence to budget constraints.
- Conducted personnel recruitment and coaching, assembling and managing a capable team to support project goals.
- Generated comprehensive reports, performing detailed analysis to track project performance, identify areas for improvement, and make informed decisions.
Education
Master of Science - Business Informatics
Far Eastern Federal University
Vladivostok, Russia 09.2005 - 06.2010
Skills
Project Planning and Development
undefinedCertification
Google Data Analytics Certificate
Software
Dynatrace
Salesforce
Tableau
Power BI
Timeline
Google Data Analytics Certificate
11-2022
IBM Data Analysis and Visualization Foundations Specialization
09-2022
Dynatrace Associate
06-2019
Sales Development Representative
Dynatrace Austria GmbH
01.2017 - 04.2022
Guest relations officer
Holiday Inn Wujin Changzhou
09.2014 - 01.2016
Sales Representative
Yina International Alcohol Trading Co.
11.2012 - 09.2014
Assistant Quality Manager
Nantong Yibo Cap Co., Ltd
06.2012 - 11.2012
Chinese to Russian Translator
Freelance
09.2010 - 05.2012
Project Manager
Eddison Advertising Agency
06.2007 - 05.2010
Master of Science - Business Informatics
Far Eastern Federal University
09.2005 - 06.2010
Summary
Dynatrace certified professional with a strong background in project management, sales, and marketing. Equipped with a degree in business informatics, a results-oriented individual with strong organizational skills and a proven track record of delivering successful projects and exceeding expectations.
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