Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Elfego Emmanuel Arce Aguirre

Piedras Negras,COA

Summary

Dedicated and motivated hardworking and reliable employee
adaptable to various roles, focused on going above and beyond
to support the team and serve customers and or company
requirements. I'm experienced in customer service efficiency,
sales, data entry, and data translation, as I'm fluent (C2) in
both English and Spanish. With a mindset of offering
top-notch abilities, motivated to continue to learn and grow,
and focused on completing work quickly to consistently exceed targets.

As an accounts receivable admin., I'm skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities
to meet team goals. Currently, have 5 years of experience working remotely for several great companies. Strong skills in writing, organizing, and project-managing cases related to international business law. Can expertly conduct research, collect client information, input data into CRM's, and organizes files. Experienced working with diverse populations to optimize representation.
mannarce86@gmail.com
(829)1010224
Piedras Negras, 26033,

Overview

4
4
years of professional experience

Work History

Accounts Receivable Administrator

CCMC
03.2023 - 07.2024
  • Greeted and assisted customers and clients with positive, enthusiastic and friendly attitude.
  • Ensured compliance with relevant laws and regulations by staying updated on industry best practices related to collections activities and procedures.
  • Reconciled accounts with large volume of transactions. Provided account ledgers/statements/account letters to attorneys/homeowners.
  • Reduced days sales outstanding by implementing effective follow-up strategies for overdue invoices.
  • Facilitated timely payment from customers by providing detailed invoice information and addressing any concerns promptly.
  • Improved reporting accuracy by conducting thorough data analyses and identifying discrepancies in financial statements.

Intake Specialist

Cueto Law Group
02.2022 - 02.2023

● Communicated pertinent information to clients via phone,
email, and mail. Contacted clients to schedule
appointments and discuss the progress of cases. Assisted
up to 4 lawyers at a time.
● Entered referrals into the appropriate system based on the
type of referral obtained.
● Collaborated on program operations and relayed
participant feedback for improvements.

  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.

Virtual Assistant

Power ISA
02.2021 - 01.2022

● Performed tasks as a personal virtual assistant in the real
estate field. Handled inbound and outbound calls and cold
calling to set up appointments for respective real estate
agents.
● Archived documentation on prospective clients with
onboarding potential into systems

  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Answered and screened calls to provide information, schedule appointments and take detailed messages.

Sales Agent

Marketing Storm Leads
04.2020 - 01.2021

● Reviewed quality standards and performance regularly to
keep sales strategies aligned with successful approaches.
● Developed procedures and policies by devising strategies,
consistently improving processes, and supporting
organizational goals.

  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.

Education

GED -

Reagan High School
Austin TX.
2005

Skills

  • Microsoft Excel
  • Payment Negotiations
  • Financial Statements
  • Invoice Processing
  • Cash application
  • Customer Relations
  • Financial records and reporting
  • Account Reconciliation
  • Account Analysis
  • Account updating
  • Collections expertise
  • Teamwork and Collaboration

Accomplishments

  • There are many beneficial reasons why a U.S
  • Company should consider outsourcing offshore talent
  • Hiring offshore developers can offer a company a game-changing competitive edge by giving it the ability to leverage worldwide talent, skills, and technical expertise
  • Offshore employees can significantly reduce costs in infrastructure, equipment, utilities, and employee salaries, among others
  • Setting up operations overseas helps companies save over 30% in expenses even after training and infrastructure
  • This, in my personal opinion, is one of the primary and most obvious reasons why a company hires offshore talent
  • For example, costs in salaries alone are reduced 4-5 times less than that of the average U.S
  • Employee; lower labor rates create lower operating expenses
  • Minimizing infrastructural costs is key when operating overseas, and the unfortunate Covid crisis we have experienced over the last two years in its wake has opened a new beginning to a more hybrid employee, or rather an employee who can now work from the comfort of his/her home office
  • This in itself has cut costs tremendously! A company no longer has to pay the costs of things such as real estate for occupying building space, along with leases, utilities, cleaning services, food, travel expenses, etc
  • As well as the many other overhead expenses that must be covered when staffing employees within an office or common space Although the cost to hire offshore developers can vary across geographies, it has been most beneficial in Mexico
  • Where for the last few years, there has been a steadily rising influx of native English speakers due to repatriation in most cases
  • Having worked with previous outsourcing employers, it is essential that an employee has a broad understanding of the English language along with a great work ethic among other skills
  • The impact it has had on the country has served to boost the economy in some aspects, as well, as build strong communication and international relationships
  • Which are points that are all-important when working alongside teammates and colleagues on an international level
  • We are now in a digital era where everything is done online where an employee-employer no longer has to be in the same physical space to be in contact
  • Employees no longer have to fill out paper applications and do in-person interviews, we can now provide this information digitally i.e
  • (remotely) which is less time-consuming and provides flexibility for both parties
  • Remote work is known for having various benefits for employees such as better work-life balance, increased job satisfaction, and more
  • In addition, they are enabling employees to work remotely and thus saving them the daily commute into the office
  • A broader platform has created the opportunity to seek potential candidates internationally, which opens the door to a wide range of new talents and opportunities for those with the skills necessary for the job
  • To conclude, When a business takes into consideration all of the benefits and downfalls that a business may oversee, It is far more beneficial
  • These are just some of the essential factors necessary to build an international company.

Timeline

Accounts Receivable Administrator

CCMC
03.2023 - 07.2024

Intake Specialist

Cueto Law Group
02.2022 - 02.2023

Virtual Assistant

Power ISA
02.2021 - 01.2022

Sales Agent

Marketing Storm Leads
04.2020 - 01.2021

GED -

Reagan High School
Elfego Emmanuel Arce Aguirre