Summary
Overview
Work History
Education
Skills
Languages
Awards
Timeline
Generic
Elfego Emmanuel Arce Aguirre

Elfego Emmanuel Arce Aguirre

Piedras Negras

Summary

Dedicated and motivated employee with a proven track record of adaptability across various roles. Consistently exceeding targets by going above and beyond to support team members and meet company requirements. Experienced in customer service efficiency, sales, data entry, and data translation. Fluent in both English and Spanish. Skilled Intake Specialist with expertise in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Organized and dependable candidate with 5 years of remote work experience for reputable companies. Adept at managing multiple priorities with a positive attitude. Proficient in writing, organizing, and project-managing related to international business law, account management related tasks while maintaining exceptional communication with clients/customers. Able to conduct research, collect client information, input data into CRM systems, proficiently utilizing tools and training materials available to better my knowledge of tasks fitting within company policy terms.

Overview

5
5
years of professional experience

Work History

Accounts Receivable Administrator

CCMC
03.2023 - 10.2024
  • Provided detailed analysis and reconciliation and gathered documentation to identify and resolve accounts with outstanding balances.
  • Assessment on homeowners delinquency status via HOA policy using various tools, including account ledgers and financial statements.
  • Provided payment plan options for home owners with delinquent accounts, managed existing plans monthly ensuring payments were made accordingly.
  • Assisted with filling out proper wording and amounts pertaining to monthly fee's required from HOA's for the resale package on homes from one owner to another.

Legal Intake Specialist

Cueto Law Group
02.2022 - 12.2022
  • Communicated pertinent information to clients via phone, email, and mail. Contacted clients to schedule appointments and discuss the progress of cases. Assisted up to 4 lawyers at a time.
  • Entered referrals into the appropriate system based on the type of referral obtained.
  • Collaborated on program operations and relayed participant feedback for improvements.

Virtual assistant

Power ISA
02.2021 - 01.2022
  • Performed tasks as a personal virtual assistant in the real estate field. Handled inbound and outbound calls and cold calling to set up appointments for respective real estate agents.
  • Archived documentation on prospective clients with onboarding potential into systems.

Sales Agent

Marketing Storm Leads
04.2020 - 01.2021
  • Reviewed quality standards and performance regularly to keep sales strategies aligned with successful approaches.
  • Developed procedures and policies by devising strategies, consistently improving processes, and supporting organizational goals.

Education

High school diploma - GED

Reagan High School
Austin, TX
05.2005

Skills

  • Proficient in MS Office 365
  • Google Suite
  • Accounts receivable adninistrator
  • Detail-oriented
  • Translating documents
  • Needs Assessment
  • Maintaining Client Records
  • Customer service representative
  • Team Oriented
  • Prospecting Clients
  • Deadline Monitoring

Languages

English
Spanish

Awards

  • Duck University Certification (virtual assistant training program)
  • HTM-Train your intake certification (Intake specialist workshops)

Timeline

Accounts Receivable Administrator

CCMC
03.2023 - 10.2024

Legal Intake Specialist

Cueto Law Group
02.2022 - 12.2022

Virtual assistant

Power ISA
02.2021 - 01.2022

Sales Agent

Marketing Storm Leads
04.2020 - 01.2021

High school diploma - GED

Reagan High School
Elfego Emmanuel Arce Aguirre