Elia Escamilla

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers. Service Vegan and Vegetarian food, sale Artesanal products such as coffee,Honey, olive, avocado etc, shampoos solid and liquid, toothpaste plus more.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.

• Ensured compliance with health codes, regulations, and company policies through diligent oversight of daily operations.
• Optimized staff productivity by creating balanced schedules that maximized efficiency without sacrificing quality.
• Fostered an inclusive work environment that promoted teamwork among diverse staff members working toward common goals.
• Conducted regular inspections to ensure adherence to quality standards and identify areas for improvement.
• Conducted performance evaluations for staff members, providing constructive feedback and setting goals for ongoing professional growth.
• Reduced cleaning time for large areas with the use of advanced equipment and effective scheduling.
• Monitored subordinates' performance and quickly addressed emerging issues.
• Increased customer satisfaction by addressing concerns promptly and ensuring thorough completion of tasks.
• Maintained cleaning supplies inventory, and replenished depleted items.
• Collaborated cross-functionally with other departments to enhance facility cleanliness and maintenance efforts.
• Followed labor laws and company regulations regarding employees' attendance and disciplinary actions.

I received and welcomed with a smile all hotel guests. Responsibilities include but are not limited to conducting all daily scheduled activities as guests related activities, public relations AND training as well as hotel events, and sporting events, spa and fitness, daily operations of the activity center to enforce safety rules and procedures with hotel guests.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions. Responsible and involved in all aspects of communications,problems solving, handling money revolving around resort owners, including speaking / responding to owners calls, especially handling 30 days after purchase, answering questions and concerns to owner and guests, and guest handling all tasks related to maintaining the resort stric 5 stars standar.

• Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
• Provided exceptional customer service to diverse clientele, fostering an atmosphere of inclusivity and respect.
• Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure. Established cooperative relationships with representatives of the hotel community, customers,suppliers and hotel employees. Responsible for the day to day administration of the admissions reception, including greeting all guests,clients, vendors and visitors, worked closely with the executive Chef regarding the hotel guest rooms and restaurants.
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