Elisa Carlota Linares
Heroica Matamoros, Tamaulipas,TAM
Summary
I will give you solutions and helpful insights to you day to day quality assurance challenges. - Meticulous, Problem Solver, Dedicate, Analytical and Enthusiast
Team Player with Exceptional Interpersonal Communication
Overview
11
11
years of professional experience
Work History
Process Engineer
Business English Institute
07.2016 - 12.2023
- Implemented standardized work instructions, enhancing workers understanding of critical tasks and improving workflow consistency.
- Provided technical assistance to team members when issues arose.
- Conducted training sessions for coworkers, enhancing their skills and knowledge of industry best practices.
- Ensured customer satisfaction by verifying that services met company's process specifications and functioned as intended.
Production Quality Engineer
Tenaris Tamsa
05.2014 - 05.2016
- Investigated customer complaints and initiated appropriate corrective actions to prevent recurrence, improving overall client satisfaction rates.
- Developed effective training programs for new and current employees, ensuring consistent understanding of quality standards across the team.
- Enhanced product compliance with industry standards by diligently verifying adherence to regulatory requirements.
- Conducted comprehensive test scenarios to decrease downtime and elevate user satisfaction.
- Collaborated with cross-functional teams to resolve production issues and implement preventive measures, reducing downtime significantly.
- Developed and maintained defect databases for known issues.
- Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Quality Management Intern
Hutchinson Ports
01.2013 - 01.2014
- Monitored production processes to ensure adherence to established specifications and best practices, resulting in consistent product quality.
- Participated in continuous improvement initiatives by suggesting process enhancements that led to increased efficiency and reduced waste.
- Contributed to the creation of training materials for new hires on quality management practices and procedures.
- Prepared and presented comprehensive quality reports to the management team, providing valuable insights into areas of improvement.
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Education
Bachelor of Science - Industrial Engineering
Universidad TecMilenio
Veracruz, Mexico05-2014
Skills
- Data analysis
- Attention to detail
- Corrective and preventive actions
- Quality Training Programs
- Defect reduction strategies
- Process development
- Team collaboration
- Non-conformance reporting
- English fluency
- Interpersonal and written communications
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
French
Elementary (A2)
Portuguese
Beginner (A1)
Timeline
Process Engineer
Business English Institute
07.2016 - 12.2023
Production Quality Engineer
Tenaris Tamsa
05.2014 - 05.2016
Quality Management Intern
Hutchinson Ports
01.2013 - 01.2014
Bachelor of Science - Industrial Engineering
Universidad TecMilenio
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