Elisa Rodriguez
San Antonio, Texas
Summary
Professional with extensive experience in IMS at City Electric Supply, excelling in vendor management and data analysis. Proven ability to communicate between branches and vendors to deliver timely solutions. Recognized for meticulous attention to detail and effective multitasking, driving successful outcomes in fast-paced environments. Committed to fostering strong relationships with stakeholders.
Overview
9
9
years of professional experience
Work History
Canadian Liaison for Vendor Team
City Electric Supply
Dallas
12.2021 - Current
- Acted as a point of contact for customers, suppliers, partners and other third parties to support the delivery of services.
- Coordinated communications between teams to ensure accurate information was shared in a timely manner.
- Conducted research into customer needs and preferences in order to develop solutions that meet their requirements.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Collaborated and spoke with entities both inside and outside of the business.
- Managed day-to-day communications with multiple vendors simultaneously.
- Collaborated with cross-functional teams to ensure successful execution of customer and branch requests.
Canadian Data Technician
City Electric Supply
Dallas
01.2017 - 12.2021
- Maintained accurate records of data acquisition, processing, analysis, and storage activities in IMS.
- Implemented strategies for collecting, organizing, analyzing, interpreting, verifying, validating and reporting data accurately.
- Performed quality assurance checks on data entries to ensure accuracy and completeness.
- Monitored changes in system performance due to updates or modifications made by other users.
- Provided technical support for data entry operations and maintained database integrity.
- Investigated discrepancies between source documents and entered information.
- Entered data into spreadsheets, documents and databases with high accuracy rate.
- Recovered missing data and resolved statistical inconsistencies by communicating with source authors.
- Researched and obtained further information for incomplete documents.
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets.
Receptionist and Rob Hodgson Assistant
City Electric Supply
Dallas
01.2016 - 01.2017
- Provided assistance to other departments when needed.
- Greeted customers and visitors in a professional manner.
- Managed office supplies inventory and reordered when necessary.
- Assisted in organizing corporate events such as conferences or meetings.
- Provided administrative support to senior executives.
Education
Associate of Arts - English
Northlake College
Irving03-2019
Skills
- Vendor management
- Data analysis
- Research skills
- Attention to detail
- Effective communication
- Adaptability and flexibility
- Multitasking
References
References available upon request.
Timeline
Canadian Liaison for Vendor Team
City Electric Supply
12.2021 - Current
Canadian Data Technician
City Electric Supply
01.2017 - 12.2021
Receptionist and Rob Hodgson Assistant
City Electric Supply
01.2016 - 01.2017
Associate of Arts - English
Northlake College
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