Elisa Suarez Alvarado
College Studies At Political Science, UNAM
Ciudad De México,CMX
Summary
Successful English Teacher with expertise in building engaging lesson plans and communicating ideas to foster student comprehension. Expert in adapting course materials to meet established standards and individual academic capabilities. Well-versed in motivating students to meet learning objectives.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Customer Service Representative
American Express México
08.2022 - 02.2024
- Participated in cross-functional initiatives aimed at enhancing overall business operations and customer satisfaction levels.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Freelancer English Teacher
Elisa Suarez
03.2022 - 07.2022
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Stayed current on industry trends by regularly participating in continuing education courses and workshops related to my field of expertise.
- Improved project outcomes by proactively addressing potential issues and offering creative solutions.
- Expanded professional network through attending industry events and engaging in online communities.
- Offering dynamic classes and follow up for all student needs and ages.
- Using online resources so they knew how to use different tools and take advantage of the educational instruments available on the internet.
Education
Social Sciences - Political Science
Universidad Nacional Autónoma De México, FCPYS
CDMX 05.2001 -
Skills
Complaint resolution
undefinedTimeline
Customer Service Representative
American Express México
08.2022 - 02.2024
Freelancer English Teacher
Elisa Suarez
03.2022 - 07.2022
Social Sciences - Political Science
Universidad Nacional Autónoma De México, FCPYS
05.2001 -
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