Elizabeth Castillo
Síntesis profesional
Recognized for the ability to anticipate needs, streamline administrative processes, coordinate cross-functional teams, and serve as a key liaison between executive leadership, clients, suppliers, and business partners. Advanced proficiency in English and Spanish, with excellent communication, negotiation, and executive service skills. Results-oriented, with high organizational capacity, attention to detail, and decision-making skills in fast-paced, high-demand environments.
Información general
2
2
Languages
8
8
years of professional experience
Experiencia laboral
Executive Assistant, Costumer Client, Recruitment
SWAGELOK FLUSISTEMAS MEXICO
Naulpan de Juárez, Estado de México
02.2023 - 07.2026
- Travel management, hotel bookings, Uber, restaurants, and schedule logistics for appointments, transit, reimbursements, and travel allowances.
- Expense report processing for 4 management areas and executive directorship.
- Logistics support for trade shows and exhibitions.
- Custody of confidential documentation.
- Confirmation and organization of appointments with clients and suppliers.
- Reception and assistance for visitors, clients, and executives.
- Preparation of reports, summaries, and any document required by executive management.
- Organization of in-person meetings, videoconferences, Teams, Zoom, etc.
- Petty cash management.
- General administrative tasks.
- Purchasing and inventory management of daily office supplies.
- Document digitization and creation of backups.
- System and database updates.
- Scheduling and calendar management for meetings, travel, and events.
- Transcription, drafting, and document administration.
- Meeting room management and meeting preparation.
- Filing and organization of physical and digital documents.
- Answering and managing phone calls.
- Meeting minutes taking.
- Recruitment and selection for positions at all levels, administering psychological tests, and onboarding.
- Organizational climate initiatives and event planning.PDF
- Efficient management of employee hires, terminations, and changes.
- Control of merchandise insurance policies, working alongside operations for order delivery logistics, courier services, and tracking.
- Control of performance, advance payment, and quality bonds, ensuring timely release and cancellation through effective communication with clients and insurers.
- Processing official paperwork: Seaman’s book, US, Chinese, German, and Brazilian visas, and Mexican/German passports.
- Tracking contracts and renewals for various policy types.
- Receipt and registration of invoices and accounting documentation.
- Support with tasks assigned by senior management.
- Data request and verification of received information.
- Preparation of reports and summaries.
- Tracking internal operations and processes.
- Administrative support.
- Errand and official procedures management.
- Corporate event coordination support.
- Maintenance and updating of databases.
- Tracking and control of departmental budgets and expenses.
- Processing and follow-up of documents, tasks, expenses, and budgets.
- Communication of activities, feeding databases and forms, and other project-related administrative duties.
- Communication with notary offices, management agencies, and public entities
Executive Assistant
BETTINGER ASESORES, S. .C.
Polanco, CDMX
04.2018 - 08.2022
- Supported tracking of activities and tasks for personnel reporting to Executive Management to meet assigned deadlines.
- Organized and attended meetings, managed travel reservations, meeting room allocations, and special requests.
- Prepared and filed department documents to maintain control of information within Executive Management.
- Prepared representation and miscellaneous expense reports, following established guidelines for verification and reimbursement.
- Maintained inventory of office supplies.
- Coordinated calendar and agenda management.
- Managed and protected confidential information.
- Attended to suppliers, clients, and visitors.
- Managed meeting rooms.
- Managed travel arrangements.
- Processed personal payments and errands for Executive Management.
- Managed utility and general service payments.
- Handled office management activities.
- Processed Mexican and German passport applications.
- Processed US and Japanese visa applications.
- Processed Global Entry applications.
Competencias
- Problem solving
- Proactive, dynamic
- Autonomous, resilient
- Administrative management
- Protocol compliance
- Assertive communication
- Organized
- Excellent interpersonal skills
- Discretion and prudence
- Multitasking
- Records management
- Confidentiality
- Friendly approach
- Efficient
- Teamwork
- Adaptability
- Attention to detail
- Punctuality and discipline
Idiomas
español
Idioma principal
inglés
Intermedio superior
Cronología
Executive Assistant, Costumer Client, Recruitment
SWAGELOK FLUSISTEMAS MEXICO
02.2023 - 07.2026
Executive Assistant
BETTINGER ASESORES, S. .C.
04.2018 - 08.2022