Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Elizabeth Torres

Gallardo Insurance
Brownsville,United States
Elizabeth  Torres
1
Language
6
years of professional experience

Reliable sales associate with proven skills in customer service and problem resolution. Known for enhancing client experiences through effective communication and teamwork.

Work History

Sales Associate

2 Years 1 Month
Gallardo Insurance | 11.2023 - 12.2025
  • Assisted customers in selecting insurance products that best fit their needs.
  • Processed policy applications and claims with attention to detail and accuracy.
  • Collaborated with team members to enhance customer service experience.
  • Resolved client inquiries and complaints promptly, ensuring satisfaction.
  • Maintained up-to-date knowledge of insurance industry trends and products.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Cashier

1 Year 3 Months
Zoom | 01.2022 - 04.2023
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer balances through diligent counting and reconciliation.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Trained new staff on cash handling procedures and customer service standards.
  • Conducted regular inventory checks to ensure stock availability for customers.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.

Demolition Laborer

6 Years 4 Months
One Source | 04.2020 - 2022
  • Collaborated with team members to complete projects within established timelines.
  • Demonstrated adaptability in handling diverse demolition tasks as required by project needs.
  • Demonstrated adaptability by quickly learning new techniques and equipment when required, increasing overall productivity on job sites.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs
  • Promoted a safety-conscious work environment by consistently adhering to OSHA regulations and company safety guidelines.

Education

Certificate - Medical Assistant

Southern Careers Institute | Brownsville Texas | 03-2014

High School Diploma

Porter High School | Brownsville Texas | 06-2010

Skills

Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Multi-tasking strength
Listening skills
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Client service
Conflict resolution
Customer needs assessment
Complex Problem-solving
Meeting deadlines
Retail store operations

Languages

Spanish
C1
Advanced

Timeline

Sales Associate

Gallardo Insurance
11.2023 - 12.2025Read More

Cashier

Zoom
01.2022 - 04.2023Read More

Demolition Laborer

One Source
04.2020 - 2022Read More

Southern Careers Institute

Certificate from Medical Assistant
Read More

Porter High School

High School Diploma
Read More
Elizabeth Torres