CRM
Elizabeth Velazquez
Licenciatura Internacional En Administración De Empresas Turísticas
Guadalajara
Summary
Clear communicator and collaborative team player with unparalleled work ethic. Expert in handling documents with sensitive information and strong management in compliance files. Excellent customer relations aptitude, detail-oriented team player with strong organizational skills and relationship-building skills.
Overview
11
11
years of professional experience
Work History
Relocation Analyst
Luxoft
07.2022 - Current
- Business Immigration- Canada work permit under ICT and CUSMA program.
- Working directly with legal vendors on preparing, reviewing and filing ICT/CUSMA work permit petitions to IRCC.
- Ensuring quality control, data input, and general maintenance of all immigration compliance records..
- Maintained and updated monthly reports and spreadsheets with sensitive information.
- Continually updating Canada immigration resources (FAQs, intranet content, communications).
- Determining visa eligibility on case by case basis, reviewing candidate´s credentials and providing advice on possible options.
- Addressing overall immigration queries regarding travel documents, work permit extension's, visa extensions, etc.
Relocation Specialist
Out Helping
07.2013 - 11.2013
- Business immigration- Work permit authorization and temporary residence.
- Direct attention with Human Resources team and Management team.
- Contacted clients directly via e-mail and/or in person and acted as a liaison between clients and attorney.
- Created customized relocation plans tailored to each client's specific needs and circumstances.
- Communicated extensively with clients regarding requests for information, case status and immigration procedures.
- Responsible for the total relocation of foreign and expatriate staff that arrived into the city.
- Contacted main applicant and his dependents prior to their arrival, conducted reconnaissance trip to the city where possible areas for living, studying and others were shown.
- Collaborated with real estate agents to find suitable housing options, matching clients preferences and budget requirements.
- Working directly with legal vendors on preparing, reviewing and filing immigration petitions to obtain temporary resident card for main applicant and dependents.
- Ensuring quality control, data input, and general maintenance of all immigration compliance records.
- Client prospecting and lead generation
- Assisted in large group mobility projects by moving staff from one city to another.
- Hotel reservations, car rental, restaurants reservations, welcome kits.
Customer Advisor
VINOTECA
07.2013 - 11.2013
- Customer service
- Petty cash box
- Daily inventory
Professional Practices
XCARET PARK
01.2013 - 07.2013
- Art and design area
- Travesía Sagrada Maya assistant.
Education
Tourist Administration
Universidad Del Valle De Mexico
QueretaroSkills
Communication skills and able to work within a team
Multitasking and time management skills
Able to work autonomously and produce high-quality work
Professional verbal and written communication
Able to work autonomously and produce high-quality work
Family Status
MOM AND WIFE
Age
34
Software
Jira
Confluence
Envoy immigration platform
Timeline
Relocation Analyst
Luxoft
07.2022 - Current
Customer Advisor
VINOTECA
07.2013 - 11.2013
Relocation Specialist
Out Helping
07.2013 - 11.2013
Professional Practices
XCARET PARK
01.2013 - 07.2013
Tourist Administration
Universidad Del Valle De Mexico