Overview
Work History
Education
Skills
Languages
Timeline
Generic

ELOISA DE LA GARZA

San Antonio

Overview

8
8
years of professional experience

Work History

Administrative Officer

DE LA GARZA TRUCKING LLC
SAN ANTONIO
02.2021 - Current
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Stocked inventory and ordered office and kitchen supplies.
  • Received and distributed mail, letters and packages.
  • Coordinated support to facilitate general office operations.
  • Composed correspondence, reports and meeting notes.
  • Scheduled service and changed and ordered toner to keep printers and copiers functioning.
  • Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.
  • Answered phones and routed voicemails to respective employees.
  • Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Reviewed and approved vendor invoices.
  • Prepared and prioritized calendars and correspondence.
  • Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
  • Monitored office services mailbox for business support needs and requests.

Driver, Warehouse Orders

AMAZON
SAN ANTONIO
12.2019 - 11.2020
  • Adhered to all applicable traffic laws while operating commercial vehicles.
  • Transported and safely delivered items to prevent damage or loss.
  • Handled merchandise in accordance with product handling standards.
  • Loaded and unloaded delivery vehicles with care to ensure safe transport of products.
  • Inspected vehicles for mechanical items and safety issues prior to departing on routes.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Delivered goods to specified destinations in a timely manner.
  • Utilized street maps to plan and determine most efficient routes.
  • Contacted customers prior to delivery to coordinate delivery times.

Call Center Sales Representative

COMMUNITY SERVICES
SAN ANTONIO
01.2018 - 11.2018
  • Collaborated with new customers to give details about company offerings.
  • Processed orders for customers over the phone.
  • Documented sales call data in company software.

Customer Service Representative

JORGE GAMA & ASOCIADOS
MONTERREY, NUEVO LEON
02.2016 - 12.2016
  • Answered inbound calls, chats and emails to facilitate customer service.
  • Set up and activated customer accounts.
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.

Education

UNIVERSIDAD - DERECHO

UANL
MONTERREY NUEVO LEON
03-2008

GED -

PALO ALTO COLLEGE
SAN ANTONIO

Skills

  • Payroll and Budgeting
  • CUSTUMER SERVICE

Languages

Spanish
First Language
English
Intermediate (B1)
B1

Timeline

Administrative Officer

DE LA GARZA TRUCKING LLC
02.2021 - Current

Driver, Warehouse Orders

AMAZON
12.2019 - 11.2020

Call Center Sales Representative

COMMUNITY SERVICES
01.2018 - 11.2018

Customer Service Representative

JORGE GAMA & ASOCIADOS
02.2016 - 12.2016

UNIVERSIDAD - DERECHO

UANL

GED -

PALO ALTO COLLEGE

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ELOISA DE LA GARZA