Summary
Overview
Work History
Education
Skills
Timeline
Running, photography, brand affiliate for beauty technology devices, nature expectator, reading
Generic

Elsa Gutierrez

Mission, Texas

Summary

Dynamic admissions leader with a proven track record at San Roberto International School, enhancing enrollment rates through strategic recruitment initiatives and collaborative problem-solving. Skilled in CRM management and relationship building, I successfully implemented policies that improved application processes, fostering a diverse student body and enriching the academic community.

Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

24
24
years of professional experience

Work History

Director of Admissions and Marketing

San Roberto International School
09.2024 - 09.2025
  • Assisted in developing recruitment strategies to attract diverse student populations.
  • Coordinated admissions events, facilitating engagement between prospective students and faculty.
  • Supported the application review process, ensuring timely and accurate evaluations of candidates.
  • Utilized admissions software to maintain candidate records and track application statuses efficiently.
  • Collaborated with marketing teams to create promotional materials for recruitment efforts.
  • Adapted communication styles to address inquiries from a variety of stakeholders effectively.
  • Conducted regular evaluation of admission policies and procedures, making necessary adjustments to maintain alignment with institutional objectives.
  • Increased enrollment rates by developing and implementing strategic recruitment initiatives.
  • Led training sessions for staff on best practices in admissions processes, enhancing consistency among team members.
  • Implemented recruitment methods designed to increase application pool within targeted areas.
  • Mentored and provided professional development opportunities for admission staff, leading to enhanced performance and personal growth within the team.
  • Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
  • Organized successful campus events such as open houses and information sessions to showcase what the institution has to offer its students academically and socially.
  • Managed a diverse team of admissions professionals, fostering a collaborative work environment focused on achieving departmental goals.
  • Collaborated with marketing teams to create compelling promotional materials that showcased the unique qualities of the institution.
  • Utilized advanced CRM software solutions to manage prospect inquiries efficiently, leading to increased conversion rates from inquiry-to-application stage.
  • Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
  • Maintained thorough knowledge of industry trends and legislative changes affecting higher education admission policies, ensuring compliance at all times.
  • Oversaw budget management for the admissions department, utilizing resources effectively while maintaining fiscal responsibility.
  • Contributed to overall institutional success by actively participating in cross-functional initiatives aimed at improving student experience, academic offerings, and campus life.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Prepared and administered budget of $[Amount] for campus with [Number] students.

Admissions Manager San Agustin Campus

San Roberto International School
06.2015 - 09.2024
  • Assisted in managing admissions processes to ensure timely and accurate application evaluations.
  • Coordinated communication with prospective students, providing information on programs and admission requirements.
  • Reviewed applications and supporting documents for completeness, adhering to established guidelines.
  • Facilitated campus tours and information sessions, enhancing prospective student engagement and interest.
  • Maintained detailed records of applicant interactions using admissions software systems.
  • Collaborated with academic departments to streamline the admissions process for specific programs.
  • Conducted follow-up communications with applicants to enhance conversion rates into enrolled students.
  • Established strong relationships with high school counselors to increase awareness of institutional offerings and promote student referrals.
  • Collaborated closely with financial aid department to ensure timely disbursement of scholarships and grants to deserving candidates.
  • Enhanced student enrollment rates by streamlining the admissions process and improving communication with prospective students.
  • Created a welcoming environment for both domestic and international students by organizing orientation programs tailored to their needs.
  • Facilitated smooth transition for transfer students by collaborating with academic advisors, ensuring timely evaluation of credits and accurate course placement.
  • Organized successful open house events for prospective students, showcasing campus facilities and academic programs.
  • Increased application completion rates through close collaboration with academic departments and marketing teams.
  • Improved overall efficiency of the admissions office by implementing new software systems and automating routine tasks.
  • Evaluated performance metrics regularly, identifying areas for improvement within the admissions department''s operations.
  • Reduced time spent on manual data entry tasks through successful implementation of an online application system, increasing staff productivity levels.
  • Exceeded annual enrollment targets by developing targeted outreach campaigns targeting underrepresented populations within the community.
  • Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Established team priorities, maintained schedules and monitored performance.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.

Event Coordinator

Self Employed Services
06.2009 - 06.2010
  • Coordinated logistics for events, ensuring seamless execution and client satisfaction.
  • Developed event timelines, managing multiple projects simultaneously to meet deadlines.
  • Established vendor relationships, negotiating contracts to optimize services and costs.
  • Led post-event evaluations, gathering feedback to refine future planning strategies.
  • Managed on-site operations during events, ensuring adherence to safety and quality standards.
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
  • Handled crisis management situations promptly, minimizing negative impact on event outcomes and client satisfaction.
  • Brainstormed and implemented creative event concepts and themes.
  • Coordinated with vendors to deliver exceptional catering and audiovisual services during events.
  • Maintained accurate records of all event expenditures, ensuring budget compliance across multiple projects.
  • Managed budgets effectively, negotiating contracts to secure cost savings without compromising quality.

ISO 9000 Lead Auditor

Freesenius Medical Care
06.2004 - 07.2005
  • Led comprehensive audits to ensure compliance with regulatory standards and internal policies.
  • Developed audit plans and methodologies to assess operational efficiency and risk management practices.
  • Mentored junior auditors, fostering skill development and enhancing team performance through knowledge sharing.
  • Analyzed financial statements and operational reports to identify discrepancies and recommend corrective actions.
  • Collaborated with cross-functional teams to improve processes, increasing overall audit effectiveness by implementing best practices.
  • Presented audit findings and strategic recommendations to senior management, influencing decision-making for organizational improvement.
  • Led internal quality assurance initiatives to improve overall performance within the auditing department.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.

Assistant to Quality Assurance Director

Freesenius Medical Care
01.2003 - 07.2005
  • Facilitated communication between departments to enhance project coordination and efficiency.
  • Developed and maintained comprehensive filing systems for improved document retrieval.
  • Assisted in preparing reports and presentations, ensuring accuracy and clarity of information.
  • Supported team members by organizing meetings, managing calendars, and coordinating logistics.
  • Collaborated with cross-functional teams to align strategic initiatives with organizational goals.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Assisted manager in all aspects of business operations.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
  • Contributed to project success, coordinating logistics and resources for multiple concurrent projects.
  • Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
  • Enhanced meeting productivity by preparing detailed agendas and taking comprehensive minutes for future reference.
  • Enhanced office efficiency by organizing and maintaining digital and physical filing systems.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Directed assurance initiatives, enhancing compliance and operational efficiencies across multiple projects.

Administrative Assistant to Plant General Manager

Saint Gobain Abrasives
09.2001 - 06.2003
  • Managed scheduling and calendar coordination for executive staff, ensuring optimal time management.
  • Developed and maintained filing systems to enhance document retrieval efficiency.
  • Facilitated communication between departments, streamlining information flow and collaboration.
  • Prepared detailed reports and presentations, improving decision-making processes through accurate data analysis.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
  • Contributed to policy updates, researching regulations to ensure company compliance.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
  • Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Education

BBA - Business Administration And Marketing

University of Texas Pan-American (UTRGV)
Edinburg, Texas
12-2000

Skills

  • Enrollment forecasting
  • Collaborative Problem-solving
  • Compliance monitoring
  • Student recruitment
  • Cross-functional teamwork
  • Admissions management
  • Interviewing techniques
  • Planning and coordination
  • Personnel management
  • Database administration
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Adaptability and flexibility
  • Relationship building
  • Team building
  • Leadership development
  • Public relations
  • Interpersonal skills
  • Professionalism
  • Performance metrics
  • CRM (Salesforce)

Timeline

Director of Admissions and Marketing

San Roberto International School
09.2024 - 09.2025

Admissions Manager San Agustin Campus

San Roberto International School
06.2015 - 09.2024

Event Coordinator

Self Employed Services
06.2009 - 06.2010

ISO 9000 Lead Auditor

Freesenius Medical Care
06.2004 - 07.2005

Assistant to Quality Assurance Director

Freesenius Medical Care
01.2003 - 07.2005

Administrative Assistant to Plant General Manager

Saint Gobain Abrasives
09.2001 - 06.2003

BBA - Business Administration And Marketing

University of Texas Pan-American (UTRGV)

Running, photography, brand affiliate for beauty technology devices, nature expectator, reading

Participated in 1/2 marathons like Rock n' roll at Las Vegas.  

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Elsa Gutierrez