Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elsa Lozano

Phoenix, Arizona

Summary

Detail-oriented receptionist with a proven track record in customer service and team collaboration. Recognized for maintaining organized reception areas and effectively coordinating tasks to enhance customer experiences.

Overview

5
5
years of professional experience

Work History

Receptionist

Estrella Banner
Phoenix
10.2024 - 07.2025
  • Greeted customers warmly upon arrival and directed them to appropriate services.
  • Managed incoming calls, routing inquiries to relevant staff members efficiently.
  • Maintained cleanliness and organization of the reception area for a welcoming environment.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Scheduled appointments for clients, customers, and other visitors.

Fulfillment Specialist

Chewy
Phoenix
09.2022 - 09.2024
  • Processed customer orders accurately and efficiently for timely fulfillment.
  • Operated warehouse equipment safely to move products efficiently.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Communicated effectively with shipping carriers to coordinate deliveries.
  • Operated forklift and pallet jack to transport heavy loads.

Deli Clerk

Safeway
Phoenix
10.2021 - 07.2022
  • Prepared and sliced meats and cheeses for customer orders.
  • Maintained cleanliness and organization of deli counters and work areas.
  • Operated slicing machines and scales for accurate portioning of products.
  • Followed food safety guidelines to ensure product quality and freshness.
  • Trained new employees on proper handling of food, safety protocols, and customer service techniques.
  • Participated in weekly team meetings to discuss performance goals or operational issues.

Kitchen Steward

Desert Diamond Casino
Phoenix
02.2020 - 06.2022
  • Maintained cleanliness and organization of kitchen areas at Desert Diamond Casino.
  • Assisted chefs by washing and sanitizing dishes, utensils, and kitchen equipment.
  • Collected and disposed of waste materials following health and safety regulations.
  • Operated dishwashing machines efficiently to support food preparation efforts.
  • Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.

Education

High School Diploma -

Trevor G Browne
Phoenix, Arizona
05-2014

Skills

  • Customer service
  • Appointment scheduling
  • Call management
  • Reception area organization
  • Inventory tracking
  • Team collaboration

Languages

English
Professional
Spanish
Professional

Timeline

Receptionist

Estrella Banner
10.2024 - 07.2025

Fulfillment Specialist

Chewy
09.2022 - 09.2024

Deli Clerk

Safeway
10.2021 - 07.2022

Kitchen Steward

Desert Diamond Casino
02.2020 - 06.2022

High School Diploma -

Trevor G Browne

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Elsa Lozano