Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Elsa Raya

Sales & Talent Acquisition Specialist
Cancún, Quintana Roo
Elsa Raya

Summary

Results-driven Saleswoman with strengths in assessing customer needs and providing tailored solutions. Excellent negotiation skills with solid history of exceeding client expectations. Demonstrates passion for building long-term customer relationships.

Overview

4
years of professional experience
3
years of post-secondary education
3
Languages

Work History

Grupo ORVE

Real Estate Agent
03.2024 - Current

Job overview

• Negotiated, facilitated, and managed real estate transactions.
• Communicated with clients to understand property needs and preferences.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Advised clients on market conditions and property value for informed decision-making.

Slashdot Media

Sales Development Representative
05.2023 - 03.2024

Job overview

  • Increased sales leads by implementing targeted outreach strategies and personalized followups.
  • Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
  • Managed over 500 prospecting calls per week
  • Streamlined lead management process by utilizing CRM software to track interactions and maintain organized customer information.
  • Optimized email campaigns using A/B testing techniques to improve open rates, click-through rates, and lead conversions.
  • Fostered competitive yet supportive team environment that encouraged individual growth while driving collective success towards shared goals.
  • Utilized Salesforce to manage sensitive client information and update existing and new client profiles.

Predictable Revenue

Recruiter
09.2022 - 04.2023

Job overview

  • Actively participated in industry conferences and networking events, keeping up-to-date on current trends and expanding professional network.
  • Developed strong understanding of industries served, allowing for targeted recruiting efforts for specialized positions.
  • Monitored recruitment metrics to identify areas for improvement and implemented changes accordingly.
  • Negotiated competitive salary packages with candidates, resulting in successful offers and acceptances.
  • Reached 100% quota of new hires within 1 week
  • Collaborated with internal teams to address specific recruitment challenges and develop tailored solutions.
  • Streamlined communication between candidates and hiring managers, leading to higher satisfaction on both sides.

Teleperformance

Interview Specialist
09.2021 - 09.2022

Job overview

  • Supported diversity initiatives within the company by actively seeking out and engaging with underrepresented candidates during interviews.
  • Organized panel interviews when necessary to gather diverse perspectives on a candidate''s suitability for a role within the company.
  • Assessed candidate qualifications accurately, leading to successful hires who contributed positively to company growth.
  • Managed scheduling and logistics for interviews, ensuring a smooth experience for both candidates and interviewers.
  • Had the largest percentage of new hires that stayed at the company after 6 months
  • Provided constructive feedback to candidates post-interview, helping them improve their future job search efforts.
  • Trained new team members on best practices in interviewing techniques, improving overall team performance.
  • Handled difficult or confrontational situations during interviews professionally and diplomatically, maintaining a positive atmosphere while obtaining necessary information from candidates.

Teleperformance

Sales Representative
09.2020 - 09.2021

Job overview

  • Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
  • Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Reached being top seller for over 2 months
  • Boosted internal collaboration within sales team by sharing best practices and offering mentorship when needed.

Education

CAAV
Guadalajara, Jalisco, Mexico

Bachelor of Arts from Digital Media
05.2017 - 09.2020

Skills

Active Listening

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Timeline

Real Estate Agent

Grupo ORVE
03.2024 - Current

Sales Development Representative

Slashdot Media
05.2023 - 03.2024

Recruiter

Predictable Revenue
09.2022 - 04.2023

Interview Specialist

Teleperformance
09.2021 - 09.2022

Sales Representative

Teleperformance
09.2020 - 09.2021

CAAV

Bachelor of Arts from Digital Media
05.2017 - 09.2020
Elsa RayaSales & Talent Acquisition Specialist