Hi, I’m
Emiliano Turcott
Summary
Dynamic Growth Marketing Specialist with a proven track record, leveraging analytical thinking and SEO expertise to drive brand visibility and engagement. Successfully implemented data-driven strategies that enhanced organic reach, while collaborating cross-functionally to optimize content and improve conversion rates. Passionate about delivering impactful results through innovative marketing solutions.
Overview
13
years of professional experience
Work History
CashAppOakland
Customer Support Specialist
04.2021 - 03.2022
Job overview
- Resolved user inquiries regarding transactions, account access, app functionality in US dollars and Bitcoin wallet.
- Managed high volumes of support tickets, ensuring prompt and accurate resolutions.
- Collaborated with internal teams to escalate technical issues and enhance process efficiency.
- Maintained strong communication skills and attention to detail while adhering to CashApp policies.
Earned Brands
Youtube Organic Growth
01.2012 - 03.2022
Job overview
- Developed and executed content strategies across various YouTube channels to enhance visibility and engagement.
Conducted keyword research and optimized video titles, thumbnails, descriptions, and tags for search engines.
Analyzed performance metrics to boost subscriber growth and watch time through targeted content alignment.
Collaborated with marketing teams and creators to maximize reach while maintaining brand consistency.
Utilized data-driven insights to inform creative direction and improve content effectiveness across campaigns..
FivetwofiveMexico
Growth Marketing Specialist
01.2025 - Current
Job overview
- Developed and implemented data-driven strategies to enhance organic reach and brand visibility.
- Collaborated with design and product teams to align messaging with target buyer personas for podcast promotion.
- Optimized content for search engines to increase visibility and engagement.
- Enhanced targeting tactics using A/B testing and performance monitoring to improve conversion rates.
- PR release communications with media.
WalmartMexico
Brand Leader
01.2024 - 01.2025
Job overview
- Forecasted sales and product profitability through team collaboration.
- Developed tracking for consumer insights to benchmark awareness and evaluate marketing effectiveness.
- Established and maintained positive relationships with customers.
- Developed creative displays and signage to draw customers to products.
OutlierRemote
AI Trainer
01.2024 - 08.2024
Job overview
- Delivered precise data labeling, content evaluation, and linguistic analysis for machine learning model enhancement.
- Taught AI systems to understand human context, intent, and language in diverse digital interactions.
- Assessed search results, interpreted user inquiries, and generated accurate content inputs for extensive AI applications.
- Enhanced intelligent systems' accuracy and performance in real-world applications through detailed attention and language proficiency.
Education
GoogleMexico
Diploma from UX Design Professional Certificate
05.2025
ScrimbaNorway
Diploma from Computer Programming
10-2024
University Overview
- Relevant Coursework and Training Programs:
- HTML5 and CSS3
- Javascript
Berklee International NetworkMexico
Bachelor of Arts from Music Composition
11.2009
University Overview
- Contemporary music appreciation. Jazz Standards. Protools and Logic Pro software. Reason 5. Electronic music composition. Contemporary genres.
UNAMMexico
High School Diploma
11.2006
Skills
- Analytical thinking
- Artificial Intelligence
- Audio/music Production
- Creative writing
- Customer Journey Mapping
- Data & Analytics
- Digital Customer Experience
- Figma
- Product Designer
- SEO Content Writing
- UX design
- Consumer insights
- Problem solving
- SEO reporting
- Image optimization
- Keyword research
- HTML and CSS
- Keyword analysis
- Meta tags optimization
- Search engine marketing
Hobbies and Interests
- Beach
- Dogs
- Foodie
- Hiking
- Reading
Languages
- English
- Russian
- Spanish
Affiliations
- Jazz piano studies
- Music teacher for kids
- Action leader at Mercy4animals
Languages
Spanish
First Language
English
Advanced (C1)
C1
Russian
Beginner (A1)
A1
Timeline
Growth Marketing Specialist
Fivetwofive
01.2025 - Current
Brand Leader
Walmart
01.2024 - 01.2025
AI Trainer
Outlier
01.2024 - 08.2024
Customer Support Specialist
CashApp
04.2021 - 03.2022
Youtube Organic Growth
Earned Brands
01.2012 - 03.2022
Diploma from UX Design Professional Certificate
Scrimba
Diploma from Computer Programming
Berklee International Network
Bachelor of Arts from Music Composition
UNAM
High School Diploma
Similar Profiles
Jose Sebastian KarpfJose Sebastian Karpf
Customer Support Agent at CashappCustomer Support Agent at Cashapp
Zachary JulianoZachary Juliano
Operational Risk Specialist at CashAppOperational Risk Specialist at CashApp
Hilda Anet RamosHilda Anet Ramos
Project Manager at CashAppProject Manager at CashApp
Daniel BirdDaniel Bird
Senior Customer Support Specialist/Customer Support Specialist at Berkheimer Automotive Paint & SupplySenior Customer Support Specialist/Customer Support Specialist at Berkheimer Automotive Paint & Supply
Hemanth B UHemanth B U
Sr. Customer Support L1/Technical Customer Support Specialist at KinfoTech Pvt LtdSr. Customer Support L1/Technical Customer Support Specialist at KinfoTech Pvt Ltd