Summary
Overview
Work History
Education
Skills
Software
Languages
Quote
Timeline
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Emiliano Alvarez Hernandez

Emiliano Alvarez Hernandez

BizOps Analyst
Mexico City

Summary

Accomplished Biz Ops Analyst/AR Team Leader with a proven track record at HeadQuarters and Nabis, enhancing operational efficiency and data analysis through innovative automation and system development. Excelled in teamwork and collaboration, pioneering AR solutions in the cannabis industry. Skilled in problem-solving and performance improvement, significantly impacting the cash to cash management and reporting.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

AR Team Leader/Biz Ops Analyst

HeadQuarters
Los Angeles, California
08.2022 - Current

Headquarters is the finance and accounting services provider pioneer in the cannabis industry in California.

  • Developed a unified system for the entire AR team.
  • Automated the reporting creation process for the company's AR portfolio, reducing the time spent from 1 hour to 10 minutes.
  • Created AR intelligence reporting used for highly technical AR clients.
  • Designed an adaptive AR portfolio tracking system that adjusts client prioritization based on debt size and their aging status.

BizOps Analyst

Nabis
Los Angeles, California
10.2023 - 10.2024

Nabis is the largest legal cannabis distributor in California. Nabis laid the foundation of how top-of-the-line cannabis logistics operate.

  • Automated the payment plan diligence tracking process, ensuring that the impacted parties had visibility on the progress of each payment plan, eliminating the need of manual notifications.
  • Developed an AR portfolio complexity scoring system, resulting in balanced account distribution between AR representatives.
  • Automated several reporting systems used by either internal upper management or high-rank external parties, reducing the time spent from 30 minutes to 15 minutes on average.
  • Automated the payment discrepancy tracking for California operations.
  • Developed the backbone operational files/processes for the New York AR team.

AR Associate

HeadQuarters
Los Angeles, California
08.2021 - 08.2022

Headquarters is the finance and accounting services provider pioneer in the cannabis industry in California.

  • Increased the outbound reach-out baseline by 21%.
  • Developed an account labeling system for better reach-out prioritization.
  • SOP development and documentation.

Policy Underwriting Intern

Atradius
Mexico City
03.2020 - 08.2021

Atradius is the largest credit insurance company in Mexico, the second largest in the world.

  • Ensured the correct management of over 300 client's legal documents.
  • Created a document search tool to accelerate document diligence tracking.

Education

Major in Economics - Economics

Universidad Nacional Autonoma De Mexico
Mexico City
08.2016 - 12.2021

Skills

Teamwork and Collaboration

Software

Excel

Google Sheets

Zapier

Zendesk

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Quote

Simplicity is the ultimate sophistication...
Da Vinci

Timeline

BizOps Analyst

Nabis
10.2023 - 10.2024

AR Team Leader/Biz Ops Analyst

HeadQuarters
08.2022 - Current

AR Associate

HeadQuarters
08.2021 - 08.2022

Policy Underwriting Intern

Atradius
03.2020 - 08.2021

Major in Economics - Economics

Universidad Nacional Autonoma De Mexico
08.2016 - 12.2021
Emiliano Alvarez HernandezBizOps Analyst