Open To Work
Emilio Castro Beltran
Tonala
Work Preference
Summary
Adaptable and tech-savvy strategist with strong communication and negotiation skills. Experienced in managing diverse lead portfolios and optimizing CRM systems to improve tracking and efficiency, committed to delivering measurable sales outcomes. Proven track record in lead management. Adept at enhancing sales opportunities through effective communication and negotiation strategies.
Overview
6
6
years of professional experience
Work History
Sr. Lead Manager/Virtual Assistant
Sold Ave
Fullerton
01.2023 - 04.2026
- Increased sales opportunities by following up on leads from marketing campaigns.
- Managed inbound and outbound seller leads for real estate investment companies efficiently.
- Qualified, motivated sellers through effective rapport-building and follow-up management.
- Assessed seller motivation and gathered property details to identify qualified opportunities.
- Coordinated appointment scheduling and transitioned qualified leads to acquisition teams seamlessly.
- Maintained organized, updated CRM systems for optimal tracking of leads.
- Monitored KPIs while managing multiple conversations to prevent lead loss.
- Converted audio recordings into written text according to specified guidelines.
Sale executive/Account Manager - B2B Business Development
Sparrow Solar
South Jordan
06.2021 - 10.2022
- Conducted outreach calls to potential clients to generate interest in services.
- Followed up on marketing-generated leads to cultivate relationships and enhance sales opportunities.
- Managed inbound calls from potential customers, addressing inquiries and fostering engagement.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Researched prospective clients to identify decision makers and initiate direct contact.
- Maintained detailed records of client interactions and account updates in CRM system.
- Monitored industry news and trends closely in order to stay ahead of competition.
- Developed scripts to enhance communication with potential clients.
Customer Service Sales Representative
Aventive
Guadalajara
02.2020 - 06.2021
- Resolved customer complaints through communication and problem-solving techniques.
- Educated customers about new products and promotions to boost engagement.
- Assisted with product selection and service inquiries, ensuring a positive experience.
- Identified upselling opportunities that aligned with customer needs.
- Documented interactions in CRM system for accuracy and follow-up.
- Produced sales documents, finalized transactions, and organized records efficiently.
- Maintained updated knowledge of products and services to drive additional sales.
Education
High School Diploma -
Wheeler High School
Marietta, Ga05-2009
Skills
- Lead management and CRM software
- Sales pipeline development
- Market analysis
- Negotiation strategies
- Tech-Savvy
- Adaptability and problem solving
- Scheduling and coordination
- Excellent communication
Languages
Spanish
Upper Intermediate (B2)
B2
Timeline
Sr. Lead Manager/Virtual Assistant
Sold Ave
01.2023 - 04.2026
Sale executive/Account Manager - B2B Business Development
Sparrow Solar
06.2021 - 10.2022
Customer Service Sales Representative
Aventive
02.2020 - 06.2021
High School Diploma -
Wheeler High School