Emilio Pohlenz
Ciudad De México,CMX
Summary
Dynamic freelancer with a proven track record at Workana / Appen / Outlier, adept in Project Management and Customer Support. Excelled in delivering high-quality projects on time, enhancing client satisfaction significantly. Skilled in adapting to changing requirements and proficient in various software, showcasing exceptional organizational skills and flexibility. Proven track record of successfully managing multiple freelance assignments concurrently, meeting deadlines and client satisfaction. Possessing excellent communication skills while interacting effectively with both technical and non-technical personnel at all levels.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Freelancing
Workana / Appen / Outlier
03.2020 - 05.2024
- Managed multiple projects simultaneously while maintaining a high level of attention to detail and organization.
- Enhanced client satisfaction by delivering high-quality work within deadlines.
- Analyzed user feedback to gather input and identify areas required for improvement.
- Adapted quickly to changing project requirements, demonstrating flexibility and adaptability under pressure.
Education
Bachelor of Arts - Latin American Literature
Universidad Iberoamericana
Mexico City, Mexico04.2020
Skills
- Customer Support
- Project Management
- Virtual Assistance
- Proficient in [Software]
- Content Writing
- Online tutoring
- Branding strategy
- Translation Services
- Voice-over talent
Certification
- English C1 (advanced), EF SET English Certificate - Concluded: June / 20 / 2024
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
Freelancing
Workana / Appen / Outlier
03.2020 - 05.2024
Bachelor of Arts - Latin American Literature
Universidad Iberoamericana
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