Emilio Valdes Sagarena
International Business
Mexico City,CMX
Summary
Dynamic professional with a proven track record at Med Studios, excelling in project management and customer support. Recognized for boosting sales through impactful marketing materials and fostering client relationships. A fast learner with strong time management skills, adept at coordinating projects to achieve organizational goals.
Overview
2026
2026
years of professional experience
1
1
Language
Work History
Work Study Student
Marketing Assistant
Med Studios
- Boosted sales performance by assisting in the creation of persuasive marketing materials, such as web page and platform details.
- Contributed to product launches, coordinating logistics and promotional activities for successful market entry.
Customer Support Specialist
Med Studios
01.2023 - Current
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
- Developed strong relationships with clients, resulting in repeat business and positive feedback.
Project Manager
Med Studios
08.2022 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
Education
Bachelor of Business Administration And Management - Business Administration
05.2001 -
Skills
Fast learner
Positive attitude
Time management
Project coordination
English fluency
Administrative support
Team collaboration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Support Specialist - Med Studios
01.2023 - Current
Project Manager - Med Studios
08.2022 - Current
Universidad Iberoamericana Ciudad De México - Bachelor of Business Administration And Management, Business Administration
05.2001 -
Work Study Student -
Marketing Assistant - Med Studios