Emilio J Pradillo

• Account Manager in Sales for Timeshare Memberships.

• Conducted cold calls to prospective clients to generate leads.

• Created and updated CRM records to track member progress and opportunities.

• Generated new leads and developed opportunities to upgrade existing members.

• Business Development Representative responsible for generating new business through high-volume outbound prospecting and cold calling.
• Worked directly with multiple Area Managers across my assigned territory to develop new sales opportunities.
• Qualified prospects, identified their business needs, and scheduled quality appointments for demos and presentations.
• Created and managed new opportunities in Salesforce, keeping lead and prospect information up to date.
• Built and maintained a strong sales pipeline through consistent prospecting, follow-ups, and lead nurturing.
• Worked hand-in-hand with the sales team throughout the sales process to help move opportunities forward and close deals.
• Conducted follow-ups with prospects before and after demos to maintain engagement and support the sales process.
• Consistently met daily and monthly activity and sales goals.

• Small Business Sales Representative at AT&T, focusing on consultative sales for

small clients.

• Customized telecom service plans to align with unique business requirements.

• Provided personalized account support and service upgrades.

• Ensured clients had the optimal solutions to improve efficiency and foster business

growth.

• Started in outbound travel sales, making cold calls to potential customers and selling vacation packages.
• Handled inbound calls from resort guests and identified opportunities to make additional sales.
• Promoted vacation packages, upgrades, and travel options through phone sales.
• Progressed into an Account Manager role based on sales performance.
• Managed outbound accounts and followed up with customers to generate additional sales.
• Made high-volume outbound calls to qualify leads and identify sales opportunities.
• Consistently worked toward monthly sales goals and revenue targets.
• Used CRM systems to track leads, follow-ups, and sales activity.

• Assisted current timeshare owners at RCI, a leading vacation and timeshare

• Ensured owners had tailored vacation plans and optimal use of their timeshare

• Offered additional travel options and exclusive destinations.

• Supported sales efforts by facilitating trades of timeshare weeks and upgrades.

• Customer Service and Tier 2 Technical Support Specialist, also serving as Team Lead

and Trainer.

• Delivered exceptional customer service, resolving inquiries and technical issues at

the Tier 2 level.

• Assisted with customer retention by upgrading memberships and providing tailored

solutions.

• Onboarded new customers, ensuring smooth integration with products and services.Communication: Expert

• Led and trained team members, fostering development and maintaining high service standards.