Emmanuel Baiz Moncada

With a solid background in Information Technology (IT), I have held a wide range of roles and responsibilities across various professional environments. I embarked on my IT career with a focus on remote technical support, providing timely and effective assistance to users in resolving hardware, software, and network issues both locally and remotely.

In addition to my technical support experience, I have developed skills in inventory control, logistics coordination, and supplier management. I have been tasked with maintaining accurate and up-to-date records of the company's inventory of technological equipment and devices, as well as managing the shipment and return of equipment, ensuring a seamless transition and efficient logistics.

My ability to collaborate effectively with technology and office service providers has been instrumental in ensuring customer satisfaction and effective problem resolution. I have demonstrated communication and negotiation skills in establishing and maintaining strong relationships with key suppliers, contributing to the organization's success.

As a professional, my commitment to continuous learning and development, along with my dedication to achieving excellence in my field, drives my constant pursuit of enhancing my skills and knowledge. I firmly believe in the importance of staying updated with the latest trends and technologies in my industry, and I am always willing to dedicate time and effort to grow professionally and provide the best possible service to my team and organization.

• I achieved improving the usability of QR codes by integrating Microsoft Forms for the registration of employee and vendor visits to offices. This initiative streamlined the registration process, enhancing efficiency and accuracy. By leveraging Microsoft Forms, we facilitated smooth registration and tracking of visits, ensuring compliance with security protocols. The implementation of this solution resulted in better access control and improved management of visitor data. Overall, this achievement reflects a commitment to enhancing operational effectiveness and security measures within the organization during the onset of the Covid-19 pandemic. - Steelcase Monterrey.

As a motivated and passionate individual, my pursuit of growth and success is constant in all aspects of my life. My goals are focused on achieving excellence and making a positive impact on those around me. I set clear goals and commit to achieving them with determination and perseverance. Whether it is advancing my career, acquiring new skills, or contributing to meaningful projects, my focus is always on overcoming challenges and achieving success. My desire for excellence and my commitment to achieving my full potential drive me to continually seek opportunities for growth and improvement. I am willing to step out of my comfort zone and face new challenges with courage and confidence. In summary, my commitment to personal and professional development is unwavering and my determination to achieve my goals is unwavering.

• Certified Scrum for Operations & DevOps Fundamentals, SCRUMstudy - February - 2024
• Certified Scrum Fundamentals, SCRUMstudy - February - 2024