Client Success Manager with a strong Business Intelligence background, driving growth across retail media and omnichannel B2B/B2C environments.
Overview
8
8
years of professional experience
2
2
Languages
Work History
Client Success Manager
Walmart Connect
01.2026 - Current
Leading strategic analysis and client success initiatives for a top CPG advertiser (Unilever), evaluating consumer behavior, sales trends, and campaign performance across Walmart’s multiformat retail ecosystem (Walmart, Bodega Aurrera, Supercenter, and Sam’s Club), including in-store and e-commerce channels
Identifying growth opportunities by analyzing promotional effectiveness, purchase patterns, and advertiser response to media and commercial initiatives, partnering with clients to optimize omnichannel strategy and media investment
Business Intelligence Manager
Newell
08.2024 - 06.2025
Drove omnichannel and e-commerce growth across LATAM through advanced commercial and performance analytics
Developed pricing strategies and evaluated ROI of promotions, assortment, and A&P investments to support strategic decision-making
Led A/B and multivariate testing initiatives to optimize conversion funnels and promotional effectiveness
Built executive dashboards to track KPIs by channel, region, and customer, enabling data-driven alignment across cross-functional teams
Strengthened trade marketing and retail execution by translating insights into actionable growth initiatives
Sales And Marketing Specialist
Sterlitech
04.2021 - 01.2024
Built dashboards and reports in Salesforce, NetSuite, Power BI, and Data Studio
Managed and optimized CRM and marketing automation tools (Pardot, Mailchimp, Klaviyo)
Designed sales processes and led data-driven B2B digital campaigns
Created email marketing content and automated communications
Collaborated on lead generation strategies and performance analysis
Improved lead qualification and supported decision-making with actionable insights
Marketing & Business Intelligence Analyst, VRE
VRE
07.2018 - 02.2021
Supported omnichannel growth initiatives through commercial, pricing, and performance analytics
Built dashboards and reports to track marketing, sales, and digital performance across channels
Managed CRM and marketing automation tools (HubSpot) and executed data-driven email campaigns
Planned, executed, and analyzed paid media across Meta, Google, YouTube, LinkedIn, and other digital platforms
Conducted market and consumer research to inform digital strategy and investment decisions
Education
BBA - International Business
Universidad Iberoamericana
Mexico City
05.2001 -
BBA - International Business (Exchange Program)
Amsterdam University of Applied Sciences
Amsterdam
05.2001 -
Skills
Data Analysis & BI (SQL, Excel, Power BI, Tableau)