Microsoft Office Suite
Enrique Martínez Astorga
International Business Bachelor's Degree And Master's In Marketing.
Mexico City,CMX
Summary
Motivated individual with experience in customer service, sales and marketing. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals. With 2 years on leadership experience projects and optimizing team's business processes.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Business Development Team Leader
SHEIN
04.2024 - Current
- Fostered an inclusive team culture that encouraged open communication, collaboration, and continuous learning.
- Collaborated with cross-functional teams to develop integrated solutions that addressed customer pain points effectively.
- Optimized CRM systems to track sales activities accurately, providing insightful data for decision-making processes.
- Increased client base by implementing innovative marketing strategies and fostering strategic partnerships.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Hunting Sales Associate
SHEIN
06.2023 - 04.2024
- Developed strong relationships with customers by consistently offering friendly and efficient service, building trust and loyalty.
- Contributed ideas for marketing campaigns or promotional events aimed at attracting more customers interested in Marketplace.
- Participated in ongoing training programs to stay current on industry trends, product developments, and best practices in customer service.
- Executed brand connections with customers to promote products and meet brand sales goals.
Business Analyst
Grupo San Pablo
01.2022 - 06.2023
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Education
Master in Marketing And Brand Management -
Universidad Anáhuac
05.2001 -
Diploma in Digital Marketing -
Universidad Panamericana
05.2001 -
Bachelor Degree in International Business -
Tec De Monterrey
05.2001 -
Skills
Industry Expertise
Software
Google Suite
Salesforce
Timeline
Business Development Team Leader
SHEIN
04.2024 - Current
Hunting Sales Associate
SHEIN
06.2023 - 04.2024
Business Analyst
Grupo San Pablo
01.2022 - 06.2023
Master in Marketing And Brand Management -
Universidad Anáhuac
05.2001 -
Diploma in Digital Marketing -
Universidad Panamericana
05.2001 -
Bachelor Degree in International Business -
Tec De Monterrey
05.2001 -
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