Summary
Overview
Work History
Education
Skills
Disclaimer
Application - Position
Personal Information
Timeline
Generic

Enrique Sánchez Márquez

Tijuana

Summary

Good afternoon, Ms. Zaragoza

First and foremost, I would like to thank you for this opportunity. I was born in Guanajuato, Mexico, but I was raised in Reno, NV, since I was 3 years old. My parents brought my sister and me to the U.S. so we have a better chance at life and to get an education. We did go to elementary, middle, and high school. I do have my high school diploma. I think my level of speaking English would be a 9 on a scale of 1 to 10, and I also speak Spanish, and my level for Spanish speaking would be an 8. My interest in this company is because it is a medical campaign, and because I worked in a similar campaign. At ACSI, my responsibility was taking all of the patients' information, including their names, reasons for the visit, and verifying the appointment insurance information. Or if the patient just needs a refill on medication. I'm just a people person, and I know that if given the opportunity at this company, the company will not be disappointed. From my end, if given the chance, I will be there every day and on time. Thank you once again.

Sincerely

Enrique Sanchez Marquez.

Overview

5
5
years of professional experience

Work History

customer service rep.

TaskUs
Tijuana
02.2024 - 12.2024
  • Work phone: 664-511-5375
  • Starting pay rate: 3500
  • Ending pay rate: same

customer service rep

ACSI
01.2022 - 01.2024
  • Work phone: 664-961-1267
  • Starting pay rate: 4000 +bolos
  • Ending pay rate: same
  • Address city/state/zip: Miguel Lira 22150 Tijuana Baja California 22150

Redial C/S
Tijuana
02.2020 - 01.2024
  • Work phone: 664-245-1887
  • Starting pay rate: 3000+bolos
  • Ending pay rate: same

customer service

Baja Call Center
Tijuana
07.2021 - 12.2021
  • Work phone: 664-615-8606
  • Starting pay rate: 3000
  • Ending pay rate: same

customer service rep

First Contact
Tijuana
05.2020 - 04.2021
  • Work phone: 664-511-5375
  • Starting pay rate: 3000
  • Ending pay rate: 3500

Education

Diploma -

Proctor. R Hug
Reno, NV
09.1990 - 01/1994

Trainer
Reno, NV
09.1987 - 01/1989

None - Basic

Veteran's Memorial
Reno, NV
09.1980 - 01/1987

Skills

I have mostly worked in C/S Mostly inbound and outbound campaigns I did work at a campaign that did have to do with medical My responsibilities there,basically I would take down the patient's information,insurance information why the visit etc,etc If a patient needs their medicine

  • Communication skills
  • Time management
  • Team collaboration
  • Process improvement
  • Adaptability to change
  • Active listening
  • Feedback solicitation
  • Decision-making
  • Shipping and receiving
  • Adaptability and flexibility
  • Creative problem solving
  • Call center operations
  • Problem resolution
  • Prioritization

Disclaimer

Enrique Sanchez Marquez, 12/31/25

Application - Position

customer service, ASAP, Open, Full time

Personal Information

Veteran: No

Timeline

customer service rep.

TaskUs
02.2024 - 12.2024

customer service rep

ACSI
01.2022 - 01.2024

customer service

Baja Call Center
07.2021 - 12.2021

customer service rep

First Contact
05.2020 - 04.2021

Redial C/S
02.2020 - 01.2024

Diploma -

Proctor. R Hug
09.1990 - 01/1994

Trainer
09.1987 - 01/1989

None - Basic

Veteran's Memorial
09.1980 - 01/1987
Enrique Sánchez Márquez