Enrique Topete Camberos
Bachelor's In Information Technology
Zapopan
Summary
My strong expertise in IT sets me apart as a proactive and solution-oriented professional in the dynamic field of information technology. I have demonstrated exceptional skills in effectively implementing technological solutions, showcasing my ability to address complex challenges and ensure project success.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
4
4
Certifications
1
1
Language
Work History
Technical Support Specialist
Advanced Methods CO
09.2021 - 05.2023
- Support users in solving certain problems
- Troubleshooting system errors reported by them users
- Follow-up and resolution of incidents (Odoo, JIRA, Slack, live chat)
- Help IT area with testing of platforms
- Creation of user training and live training.
Technical Support Specialist
Descodificación Emocional
- 01.2020
- Preventive and corrective maintenance of equipment electronics
- Professional streaming for virtual classes (Macros, Streamdeck and OBS)
- PTZ camera configuration
- Platform administration and updating of courses and lessons.
Computer Teacher
Colegio Valle de Tesistán
01.2018 - 01.2019
- Impartation of the matter of technologies and computing for the direct application of knowledge in an educational way for the proper use of technological tools and their correct use
- Preventive maintenance of software and hardware
- Update and set of computer equipment.
Education
Degree in Information Technologies -
Universidad De Guadalajara
Zapopan, Jalisco 01.2017 - 01.2024
Skills
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Personal Information
Gender: Male
Certification
Python Essentials 1
Timeline
Technical Support Specialist
Advanced Methods CO
09.2021 - 05.2023
Computer Teacher
Colegio Valle de Tesistán
01.2018 - 01.2019
Degree in Information Technologies -
Universidad De Guadalajara
01.2017 - 01.2024
Technical Support Specialist
Descodificación Emocional
- 01.2020
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