Enrique J Perez Ramirez
Bachelor In Accounting
CDMX
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 13-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
24
24
years of professional experience
2
2
Certifications
Work History
Sales Manager
SMS Foremex
04.2011 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
COO
SMS Foremex
04.2011 - Current
- Mentored employees at all levels within the organization to support their professional development goals.
- Collaborated with cross-functional departments to optimize workflow and enhance communication channels.
- Boosted operational efficiency by streamlining processes and implementing cost-saving measures.
- Partnered with HR on employee engagement initiatives that enhanced workplace morale while reducing turnover rates.
- Influenced company culture by promoting core values like integrity, accountability, innovation, teamwork, and excellence throughout daily operations.
CCO
Santander Bank Mexico
10.2000 - 06.2010
- Championed innovative solutions that led to increased customer satisfaction levels across multiple channels.
- Successfully managed crisis situations involving customers or employees, implementing necessary corrective actions swiftly.
- Boosted sales revenue, establishing strong relationships with key clients and identifying new business opportunities.
- Drove continuous improvement efforts by analyzing performance metrics and identifying areas for optimization.
Education
Bachelor of Accountancy - Finance
Universidad Nacional Autónoma De México
CDMX, Mexico 05.2001 -
Skills
- Sales Planning
- Client Relationship Management
- Staff Management
- Sales operation
- Motivational Skills
- CRM Software
- Operations
- Client Relations
- Customer Service
- Decision-Making
- Multitasking
- Self Motivation
- Analytical Skills
Certification
Certified on Exterior Bussines, Foremex - 2023
Timeline
Sales Manager
SMS Foremex
04.2011 - Current
COO
SMS Foremex
04.2011 - Current
Bachelor of Accountancy - Finance
Universidad Nacional Autónoma De México
05.2001 -
CCO
Santander Bank Mexico
10.2000 - 06.2010
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