Summary
Overview
Work History
Education
Skills
Academictraining
Personal Information
Certification
Timeline
Generic
Erendira Delgadillo Valerio

Erendira Delgadillo Valerio

Tijuana, Baja California

Summary

Be part of a Company that offers challenges & opportunities to grow personally & professionally. Focus on contribute to the company to achieve their Goals. Chemical engineer with 20 years of experience in Manufacturing Process, as TV assembly & Medical Devices. Focus on the Standardization & Optimization of process. High capacity to solve problems, with interdisciplinary groups. Proactive & ready for challenge.

Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.

Seasoned Operations Manager and talented leader with more that 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Operations Manager

DIAMOND ELECTRONICS TIJUANA
01.2021 - 06.2024
  • Responsible for managing all activities required to fulfill the Production Plan in a timely manner.
  • In charge of 4 engineers, 3 Supervisors, 5 Maintenance technicians, 2 Coordinators and 1 Manager.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Improve efficiency, by lines, based on Quality & Productivity, over 90%
  • Identifying potential problems and working to find solutions to maximize efficiency and revenue
  • Measures productivity by analyzing performance data and activity reports
  • New model introduction monitoring & Standardize
  • Coordinates with Human Resources, Quality, Logistics & Warehouse to ensure successful operations
  • Digitalization of tracking Preventive Maintenance & Facility Work orders
  • Support in EHS training, implementation & follow up
  • Facility control: service, maintenance, recycling, and others
  • TPM, 5S’s & Continues improvement’s programs implementation.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Analyzed and reported on key performance metrics to senior management.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Directed initiatives to improve work environment, company culture or overall business strategy.
  • Developed strong relationships with vendors, resulting in better pricing and improved service quality.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Increased profit by streamlining operations.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Implemented quality control systems to boost overall product consistency and reliability.
  • Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
  • Reduced turnaround time for project completion through effective resource allocation and team management.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.

Senior Supervisor (Medical Devices Manufacture)

MEDTRONIC TIJUANA
01.2015 - 01.2021
  • Cell operation system implementation sewing
  • Six sigma coach for Leaders, Supervisors & Engineers
  • Promote the Systemic thinking & seek perfection of Aortic & MHV team
  • Productivity increases at Aortic Fabric Sewing: 80% increase
  • R&D production for new Product Brand in Tijuana
  • Manage Mechanical Heart Valves Ramp up
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.
  • Ensured timely completion of projects through effective scheduling and prioritization of tasks based on urgency and importance.
  • Maximized personal competency through continuous professional development.
  • Implemented cost-saving initiatives, reducing operational expenses without compromising quality or productivity.
  • Trained new hires and provided positive reinforcement and helpful feedback that boosted morale and efficiency within department.
  • Boosted employee morale through regular recognition programs that acknowledged outstanding individual contributions.

Manager (TV Manufacture)

SAMSUNG SDI MEXICO
01.2004 - 01.2015
  • Personnel Management: Production Semi-Automated (HC: 50), Engineer (HC: 2), Supervisors (HC: 2)
  • Certification program for operators: from Junior to Control process level
  • Productivity Innovation: Reduce 50% Loss time, by improving Material & Job change
  • Quality Enhancement: Reduction of 60% Outflow defect & 80% Internal Scrap rate
  • New models: training, pilot, pre-production, ramp up & TQR
  • TF leader for reducing 50% Total Scrap rate
  • ESD/EOS A Grade certification.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Education

Engineering - Chemical Engineering

Instituto Tecnologico De Tijuana
Tijuana, Baja California, Mexico

Skills

  • Coaching
  • Emotional Intelligence
  • Assertive Communication
  • Team management
  • MBB Six sigma
  • Lean Manufacturing
  • Leadership
  • SAP
  • TRESS (Supervisor module)
  • Employee relations and conflict resolution
  • Project Management
  • Policies and procedures implementation
  • MS Office
  • Client Relationships
  • Inventory Control
  • Project Leadership
  • Health and safety compliance
  • Regulatory Compliance
  • Continuous improvements

Academictraining

  • Chemical Engineer from Instituto Tecnologico Tijuana
  • Master Black Belt
  • Lean manufacturing
  • Project Management
  • Development in Management skills
  • Overseas Training: Build up for PDP & New model launching, Korea 2007 & 2010
  • ISO internal auditor: 9000/14,000/13485
  • Ergonomics
  • Empowerment: Coaching, Communication, EI, Time management, others
  • English C2 proficient (>85%)

Personal Information

  • Age: 43 Years
  • Marital Status: Single

Certification

  • Master Black Belt Certified
  • ISO 9001 Internal Auditor Certified
  • ISO 14001 Internal Auditor Certified
  • OSHAS 18001 Internal Auditor Certified
  • Lean manufacture Coach
  • Leadership
  • Performance Coach
  • Emotional Intelligence Training
  • Team Management Training

Timeline

Operations Manager

DIAMOND ELECTRONICS TIJUANA
01.2021 - 06.2024

Senior Supervisor (Medical Devices Manufacture)

MEDTRONIC TIJUANA
01.2015 - 01.2021

Manager (TV Manufacture)

SAMSUNG SDI MEXICO
01.2004 - 01.2015

Engineering - Chemical Engineering

Instituto Tecnologico De Tijuana

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Erendira Delgadillo Valerio