Eric Ceballos
Summary
Organized crew trainer with several month of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Overview
1
1
year of professional experience
Work History
Crew Trainer
McDonald´s
El Paso
12.2023 - Current
- Trained team members on proper techniques for multiple workstations.
- Created comfortable learning environments
- Resolved customer issues independently when managers were unavailable
- Created positive and productive work environment
- Developed effective partner communication.
Education
Psychology
UACJ
Ciudad Juárez Skills
- Team Leadership
- Complaint resolution
- Customer Service
- Employee Training
- Cash Handling
- Task Delegation
- Conflict resolution techniques
Languages
Spanish
First Language
English
Elementary (A2)
A2
Accomplishments
- I´ve been the employee of the month during the month of may
- I participated in the super crew competition
- I participated in some digital events and Mc teachers night.
Timeline
Crew Trainer
McDonald´s
12.2023 - Current
Psychology
UACJ
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