Summary
Overview
Work History
Education
Skills
Certification
Sap Courses
Timeline
Generic

Eric Villaseñor Solis

Querétaro City, Querétaro

Summary

Dynamic and highly organized professional with a strong ability to prioritize and manage multiple tasks effectively, ensuring project completion under pressure. A dedicated team player committed to delivering high-quality support and leveraging excellent problem-solving skills at all organizational levels. Recognized for outstanding communication abilities, with a focus on cultural sensitivity and building rapport with diverse groups, fostering collaboration and inclusivity in the workplace.

Overview

21
21
years of professional experience
1
1
Certification

Work History

SAP Technical Lead

Triara
09.2021 - 05.2022
  • Provide SAP Basis administration support, including performance monitoring, user administration, R/3 installations, kernel upgrades, and troubleshooting across various platforms.

SAP Basis Admin. /System Security Administrator

KIO Networks
07.2008 - 09.2021
  • Managed application security for SAP landscapes, coordinating vulnerability remediation through SAP tools like Security Optimization Service and Solution Manager.


  • Installed, configured, and administered SAP applications (Solution Manager, ECC, BW, GRC, PI), ensuring optimal performance and system reliability.

SAP Basis Administrator / Security Administrator

Kostal Mexicana
10.2005 - 07.2008
  • Responsible for system administration and support of technical architecture, including Basis support of SAP R/3 and BW platforms, with the goal of providing excellent system reliability, performance, high availability, and overall optimized systems
  • Involved in SAP Security Administration & Authorization including activity groups, profile generator and central user administration
  • Preventive, mitigating and compensation controls to ensure the appropriate level of protection and adherence to the goals of the overall SAP security strategy and collaborate with other team members and business representatives to ensure that security settings meet current standards

SAP Security Global Support

Inter Systems
09.2002 - 10.2005
  • Coordinated regional teams for technical support, overseeing user roles and security settings to align with business requirements.


  • Worked with business stakeholders to identify access requirements per job function assignment of role (activity group) requirements based on job functions and audit control processes



System Analyst

Gollek Services
03.2001 - 09.2002
  • Managed Kellogg’s International Integration System, supporting over 400 interfaces and providing 24/7 coverage.


  • Oversaw Oracle database support, handling performance issues, archiving, and user account administration.


  • Served as the initial point of contact for resolution of desktop/workgroup-related problems


Education

Computer Systems Engineer -

Instituto Tecnologico De Querétaro
09.2001

Skills

  • Performance optimization
  • Agile methodology
  • Business process analysis
  • Change management process

Certification

  • SAP Certified Technology Associate - SAP Solution Manager - Mandatory and Managed System Configuration (7.2 SPS10), https://www.credly.com/badges/21e850c7-ef4d-4b5d-9920-a807afc7df10/public_url
  • SAP Certified Technology Associate - SAP System Security and Authorizations, https://www.credly.com/badges/3b0bb83a-60ba-44a6-bc4e-9608aaeb37cf/public_url
  • SAP Certified Technology Associate - SAP Authorization and Auditing for NetWeaver 7.31, https://www.credly.com/badges/a03bbe73-b72b-4e3c-af1c-c31dfea2496d/public_url
  • ITIL Foundation Certificate in IT Service Management, GR750117048EV

Sap Courses

  • ADM900 (NW AS 7.52)
  • ADM940 (SAP S/4HANA 1909)
  • ADM945 (SAP S/4HANA 1809)
  • ADM950
  • BW365 User Management & Authorization

Timeline

SAP Technical Lead

Triara
09.2021 - 05.2022

SAP Basis Admin. /System Security Administrator

KIO Networks
07.2008 - 09.2021

SAP Basis Administrator / Security Administrator

Kostal Mexicana
10.2005 - 07.2008

SAP Security Global Support

Inter Systems
09.2002 - 10.2005

System Analyst

Gollek Services
03.2001 - 09.2002

Computer Systems Engineer -

Instituto Tecnologico De Querétaro

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Eric Villaseñor Solis