Summary
Overview
Work History
Education
Skills
Websites
Software
Timeline
Generic
Erick Ramos

Erick Ramos

Over The Road Driving Manager
El Pueblito

Summary

Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Bilingual employee with over 1 year of expertise regarding budgetary controls and asset management. Known for maintaining fleet and facility in top working order.

Overview

3
3
years of professional experience
1
1
Language

Work History

OTR Fleet Manager

C.R. England
12.2022 - Current
  • Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
  • Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
  • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
  • Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.

Mentoring Advocate

C.R. England
05.2022 - 12.2022
  • Guided a fleet of new hires and coached them in the process of operating a class-A vehicle.
  • Developed good communication between new hires and the operations team.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Customer Service Representative

Teleperformance
01.2021 - 12.2021
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Education

High School Diploma -

Universidad Tecnológica De Querétaro
Querétaro City, Querétaro, Mexico
05.2001 -

Skills

Cost Reduction

Preventive Maintenance

Vendor Collaboration

Mechanical Aptitude

Operations and logistics

Effective Communication

Fleet Management

Delivery schedule oversight

MS Office Suite

Software

Microsoft Excel

Microsoft Word

Timeline

OTR Fleet Manager

C.R. England
12.2022 - Current

Mentoring Advocate

C.R. England
05.2022 - 12.2022

Customer Service Representative

Teleperformance
01.2021 - 12.2021

High School Diploma -

Universidad Tecnológica De Querétaro
05.2001 -
Erick RamosOver The Road Driving Manager