Microsoft Excel
Erick Ramos
Over The Road Driving Manager
El Pueblito
Summary
Well-rounded Fleet Manager with background spent coaching and training drivers, resulting in significant cost savings for employers. Bilingual employee with over 1 year of expertise regarding budgetary controls and asset management. Known for maintaining fleet and facility in top working order.
Overview
3
3
years of professional experience
1
1
Language
Work History
OTR Fleet Manager
C.R. England
12.2022 - Current
- Managed a diverse team of drivers, maintenance crews, and administrative staff which contributed to improved collaboration and efficiency in the workplace.
- Reduced repair costs through the establishment of strategic partnerships with reliable vendors and negotiating favorable contract terms.
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Improved driver performance by conducting regular training sessions, monitoring driving habits, and providing constructive feedback.
Mentoring Advocate
C.R. England
05.2022 - 12.2022
- Guided a fleet of new hires and coached them in the process of operating a class-A vehicle.
- Developed good communication between new hires and the operations team.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Customer Service Representative
Teleperformance
01.2021 - 12.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
High School Diploma -
Universidad Tecnológica De Querétaro
Querétaro City, Querétaro, Mexico 05.2001 -
Skills
Cost Reduction
undefinedSoftware
Microsoft Word
Timeline
OTR Fleet Manager
C.R. England
12.2022 - Current
Mentoring Advocate
C.R. England
05.2022 - 12.2022
Customer Service Representative
Teleperformance
01.2021 - 12.2021
High School Diploma -
Universidad Tecnológica De Querétaro
05.2001 -
Similar Profiles
Christopher NunezChristopher Nunez
Delivery Driver at C.R EnglandDelivery Driver at C.R England
Noe Olvera MoedanoNoe Olvera Moedano
Financial Analyst at C.R. EnglandFinancial Analyst at C.R. England
Hyland HarperHyland Harper
Driver at C.R. EnglandDriver at C.R. England