Summary
Overview
Work History
Education
Skills
Timeline
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Eric Michelle Reyes

Eric Michelle Reyes

Analyst Jr
Mexico

Summary

As an experienced professional, I am adept at reviewing financial and HR documents as well as digital records. My expertise lies in directing, monitoring, and inspiring team members to complete accurate and timely investigations, reports, and special projects. I am a detail-oriented team player with strong organizational skills, capable of handling multiple projects simultaneously with a high degree of accuracy. In my role as an inquisitive Financial Investigator, I conduct thorough financial analyses of personal and business assets for targeted organizations and individuals. My proficiency extends to a deep understanding of investigative techniques, rules of evidence, and court procedures and requirements. I excel in detecting red flags, utilizing my expertise to thwart potential financial crimes.

Overview

7
7
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

CBS HR Services Analyst

Colgate Business Of America
6 2021 - Current
  • Updated up to 100 business processes and process documentation to drive accuracy, relevance and consistency.
  • Partnered with Mumbai team to standardize, streamline and globalize HR business processes.
  • Led efforts to document, simplify, and standardize HR business processes.
  • Collaborated with cross-functional teams to identify opportunities for process improvement, ideas development and increased efficiency.
  • Built and developed HR knowledge base to help employees answer questions via self-service.
  • Attended to phones to support customer requests.
  • Facilitated range of HR administrative processes to support employee lifecycle.
  • Identified inconsistent and incongruent processes, policies and practices to prevent and mitigate HR risks and compliance issues.
  • Inputted, updated and reconciled HR data to keep information current and accurate.
  • Collaborated with managers to identify and address employee relations issues.
  • Developed and monitored employee recognition programs.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Partnering with Talent Acquisition team to back them up when hiring processing

Money Laundering, Compliance Analyst & CS

ZURICH ASEGURADORA MEXICANA
06.2019 - 08.2020
  • Reviewed audit and monitoring reports related to consumer and client activities.
  • Stayed current with latest changes to applicable regulatory standards and company procedures.
  • Performed deep internal audits to assess compliance with national standards.
  • Supported and trained employees on compliance-related issues.
  • Assisted investigation and risk management teams with fraud investigations and risk identification.
  • Prepared documentation and records for upcoming audits and inspections.
  • Helped create several training programs to handle system-wide issues and maintain compliance.
  • Assisted with development of compliance objectives and strategies.
  • Advised clients on compliance fraud and investigations, as well as potential remedies and required actions.

Money Laundering and Fraud Prevention Analyst/Back Office Executive

AMERICAN EXPRESS BANK
02.2019 - 05.2019
  • Analyzed large amounts of data to find patterns of fraud and anomalies.
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
  • Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
  • Produced detailed reports of fraud investigations and presented findings to management.
  • Implemented internal controls to maintain integrity and accuracy of financial records.
  • Developed and implemented procedures to detect and prevent fraud.
  • Performed risk assessments to determine level of fraud risk and prioritize investigations.
  • Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings.
  • Tracked fraud cases and monitored trends to develop strategies for prevention.

Money Laundering Analyst and Customer Service

CITIBANAMEX
09.2017 - 12.2018
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Identified clear connections between policies and business results to eliminate or reduce confusion and help employees achieve goals.
  • Enhanced interfaces to promote better functionality for users.
  • Recommended process improvements to continually identify, analyze and fix constraints and challenges.
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Optimized core processes to improve business performance and operational agility.
  • Identified and resolved problems through root cause analysis and research.
  • Generated reports detailing findings and recommendations.
  • Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.

Education

Bachelor of Science - International Relations And Affairs

Universidad Nacional Autonoma De Mexico
State Of Mexico
08.2008 - 12.2013

Skills

    Information gathering

  • Audit Support
  • Regulatory Compliance
  • Workflow Analysis
  • Risk Mitigation
  • Continuous Improvement
  • Compliance Analysis

  • Process Improvements
  • Trend forecasting

    Financial statements expertise

    Account Reconciliation

    Benefits and compensation

    File and records management

    Training and mentoring

    Investigation leadership

    Project coordination

    Document processing

    Attention to Detail

    PPE Compliance

    Multitasking Abilities

    Decision-Making

    Critical Thinking

Timeline

Money Laundering, Compliance Analyst & CS

ZURICH ASEGURADORA MEXICANA
06.2019 - 08.2020

Money Laundering and Fraud Prevention Analyst/Back Office Executive

AMERICAN EXPRESS BANK
02.2019 - 05.2019

Money Laundering Analyst and Customer Service

CITIBANAMEX
09.2017 - 12.2018

Bachelor of Science - International Relations And Affairs

Universidad Nacional Autonoma De Mexico
08.2008 - 12.2013

CBS HR Services Analyst

Colgate Business Of America
6 2021 - Current
Eric Michelle ReyesAnalyst Jr