Erika Villanueva Esquivel
Ciudad Juárez, Chihuahua
Summary
With a robust background at Foxconn ECMMS and Wistron, I excel in enhancing production efficiency and customer satisfaction through lean manufacturing and effective cross-functional collaboration. My expertise in process validation and critical thinking has consistently improved operational workflows and project outcomes, showcasing a commitment to continuous improvement and team leadership.
Overview
11
11
years of professional experience
Work History
Product Engineer
Foxconn ECMMS
Ciudad Juárez, Chihuahua, Mexico
03.2018 - 09.2023
- In charge of special configuration orders validation, which includes a thoroughly revision of system material compliance, particular instruction viability, completeness of process instructions, etc. (use of SAP and SFC systems)
- Direct approach with customer in order to define requirements as well as to highlight issues and work solutions.
- Directed, guided and monitored support technicians and in-house operational personnel.
- Interpreted, technical drawings and schematics for product conformance with engineering design and performance specifications.
- Enhanced customer satisfaction by addressing and resolving reported product issues in a timely manner.
- Recommended solutions, built custom proposals, prepared supporting information and delivered presentations to customers.
- Managed project timelines effectively, consistently delivering products within scheduled release dates.
- Directed, mentored and monitored support technicians personnel for improved deployment and operations.
- Ensured compliance with customer requirements and industry standards throughout all stages of product development.
- Collaborated with cross-functional teams to develop and implement process changes.
Product Technician
Foxconn ECMMS
Ciudad Juárez, Chihuahua, Mexico
03.2016 - 01.2018
- Continuous production monitoring and provided timely support during for product assembly.
- Collaborated with cross-functional teams to ensure seamless product development and launch.
- Collaborated with cross-functional teams throughout the process of ECRs.
- Assisted in the implementation of new products, contributing to successful product launches.
- Improved customer satisfaction ratings by providing timely and effective technical support for product-related inquiries.
- Supported continuous improvement efforts by actively participating in process review meetings and offering constructive feedback on potential areas of improvement.
- Reported on findings and made proactive recommendation to leaders.
- Examined incoming materials and compared to documentation for accuracy and quality according to the BOM
- Knowledge and use of SAP, SFC and Cygnus systems for the traceability of product and components.
Industrial Engineering Technician
WISTRON
Ciudad Juárez, Chihuahua, Mexico
01.2013 - 03.2015
- Improved production efficiency by streamlining processes and implementing lean manufacturing techniques.
- Provided technical support to production personnel, swiftly resolving any equipment or process-related challenges that arose during daily operations.
- Streamlined workflow within the facility through careful space planning, layout optimization, and effective material handling strategies implementation.
- Assisted in the development of standard operating procedures (Preparation and update of Work instructions and developments of visual aids), ensuring consistent performance across all shifts.
- Conducted time studies to identify bottlenecks and develop solutions for optimized workflow.
- Supported continuous improvement efforts by participating in kaizen events and cross-functional team projects.
- Facilitated smooth transitions between product lines by assisting in changeover planning, execution, and documentation updates.
- Supervised production workers to determine problematic areas and implement solutions for optimized production.
- Conducted time study using work measurement tools to validate accuracy of labor standard time.
- Trained and assisted employees with adapting to new processes.
- Generation and application of Poka-yokes
- Pilot runs
- Coordinated internal and external reworks.
ESD Technician
WISTRON
Ciudad Juárez, Chihuahua, Mexico
08.2012 - 01.2013
- Optimized process performance thorough company equipment measurement ( ESD and particles measurement)
- Keep all equipment and work areas clean and free of debris
- Ensure the safety, quality, and efficiencies of the installation crew
- Document all work performed and recommended on the repair station.
Education
No Degree - Diploma of Leadership And Management
Wattle College
Melbourne, Victoria, Australia05.2024
Bachelor - Industrial And Systems Engineering
Universidad Autonoma De Ciudad Juarez
Ciudad Juárez, Chihuahua, Mexico2015
Skills
- Continuous Improvement
- Manufacturing process understanding
- Process Validation
- Lean manufacturing principles
- Instruction writing
- Critical Thinking
- Root Cause Analysis
- Cross-Functional Team Collaboration
- Process Validation
- Project Team Collaboration
- SAP Systems
Languages
English
Timeline
Product Engineer
Foxconn ECMMS
03.2018 - 09.2023
Product Technician
Foxconn ECMMS
03.2016 - 01.2018
Industrial Engineering Technician
WISTRON
01.2013 - 03.2015
ESD Technician
WISTRON
08.2012 - 01.2013
No Degree - Diploma of Leadership And Management
Wattle College
Bachelor - Industrial And Systems Engineering
Universidad Autonoma De Ciudad Juarez