Johana Torres
Store Supervisor
Tijuana, Baja California,BCN
Summary
Ready to use and develop skills in communication and organization in Store Supervisor role. Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Developed strong leadership and team management skills in fast-paced retail environment. Skilled in sales optimization and customer relationship management, looking to transition into new field. Seeking to leverage these abilities to drive success and innovation in different professional setting.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Store Manager
Super Market Services
Tijuana, Baja California, Mexico
05.2025 - Current
- Monitored shipment progress using tracking software to ensure timely delivery.
- Assisted in identifying and resolving logistical issues during transport operations.
- Analyzed data trends to improve operational efficiency and service reliability.
- Collaborated with team members to enhance communication across departments.
- Maintained accurate records of shipments and inventory levels for reporting purposes.
- Implemented inventory management systems to streamline stock replenishment and reduce losses.
- Trained and developed team members to enhance product knowledge and improve sales performance.
- Supervised daily store operations to ensure optimal customer service and maintain brand standards.
Education
Logistics And Supply Chain Management
UNIVERSIDAD TECNOLOGICA DE TIJUANA
Tijuana, Baja California, Mexico04-2027
Skills
- Loss prevention procedures
- Backup management
- Customer service
- Retail operations
- Problem-solving
- Product merchandising
Certification
- Syinthetic Materials Dispatch Certificate
- Higher University Technician in Logistics, Suplly Chain Area
Languages
English
Intermediate (B1)
Spanish
Bilingual or Proficient (C2)
Timeline
Retail Store Manager
Super Market Services
05.2025 - Current
Logistics And Supply Chain Management
UNIVERSIDAD TECNOLOGICA DE TIJUANA