Ernesto Pineda

Business Analyst – Sales & Business Development | ZeOmega (U.S. Healthcare Sector)

• Spearheaded the creation and establishment of the Sales function in Mexico, designing operational frameworks from the ground up.
• Partnered directly with the AVP of Business Development to translate market intelligence into actionable growth strategies.
• Strengthened trust and alignment across executive stakeholders and clients, ensuring continuity during organizational transition while maintaining discretion, operability, and independent judgment in a high‑paced, senior environment.
• Delivered structured reporting and negotiation protocols that supported cross‑border expansion and risk‑mitigation initiatives.
• Collaborated with cross-functional teams (Sales, Account Management, Demonstration, Technical, and Leadership) to gather requirements and define tailored sales strategies and goals for potential clients, partners, and expansion opportunities.
• Owned the auditing of CAB approvals and epics, ensuring CRM accuracy and compliance with business processes for enhancements.
• Complete ownership of the Business-Technical Side by gathering requirements, authoring user stories, executing application testing, configuration, implementation, debugging, Root-Cause-Analysis, and Fixing.

• Medical Bilingual Interpreter Spanish-English for LLS
• I provided accurate English-Spanish interpretation during medical consultations and procedures.
• Facilitated communication between healthcare providers and Spanish-speaking patients during high-stress situations.
• Worked and utilized telephonic and video interpreting tools to connect with clients and providers effectively.

Administrative and Political Advisor for the Youth, Sports, and Vulnerable Population Councilor's Office at the Oaxaca de Juárez Municipality.

• I provided high-quality administrative, economic, and political analysis for the councilor.
• I represented and made key decisions regarding critical municipal policies in the council's representation.
• I navigated complex political and social environments and provided ideas for strategies, while maintaining discretion and integrity at a time of crisis.

Children's English Professor working for the local Emax Learning Institute.

• I worked alongside experienced teachers and learned to give English Classes to Children at the age of 15 as a part-time job.
• I studied and applied basic pedagogic strategies and adapted to new dynamics, games, and materials for teaching in the classroom.
• I developed responsibility, transparency, and accountability characteristics.