Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Ernesto Pérez Arvizu

Ernesto Pérez Arvizu

Ciudad de México

Summary

Technology sales leader with over 20 years of experience in IT, SaaS, and cybersecurity. Specialized in sales strategy, key account management, and leading high-performance teams.

  • Key Achievements
    Business growth: Drove a 400% increase at Lenovo and 45% at Red Hat.
    Consultative sales: Expertise in solution positioning for public sector and enterprise clients.
    Strategy & leadership: Proven ability to lead teams and execute success

Overview

28
28
years of professional experience

Work History

Account Executive, Public Sector

Red Hat
08.2022 - 01.2024
  • Drove a 45% revenue growth (2023) by implementing consultative sales strategies for state governments (Jalisco, Puebla)
  • Expanded service contracts by 40% and education contracts by 35% with key universities (Iberoamericana, University of Guadalajara)
  • Technologies deployed: Red Hat solutions (OpenShift, Ansible) to accelerate digital transformation
  • Key clients: Jalisco Ministry of Finance, University of Guanajuato
  • Achievements:
  • Established long-lasting relationships with key decision-makers within client organizations, solidifying the company''s reputation as a trusted partner in their respective industries.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.

Commerical Director

Catena Energy México
11.2019 - 10.2021
  • As Commercial Director at CATENA, I led the launch of operations in Mexico, negotiating multimillion-dollar projects with PEMEX, ranging from refinery maintenance to the sale of hydrocarbon storage tanks.
  • Collaborated with product development teams to ensure alignment between customer needs and product offerings.

Service Director

Tekton Networks
01.2016 - 09.2018
  • Designed and implemented a 360-degree customer service strategy, increasing client retention by 80% and improving operational efficiency
  • Strategically led a high-performing team of 100+ service professionals, optimizing service delivery, implementing continuous training initiatives, and elevating customer satisfaction.
  • Led a team of service professionals, providing mentorship and guidance to enhance performance and achieve objectives.

Sales Manager Public Sector and Education

Symantec
12.2014 - 12.2016
  • Sales Manager Public Sector and Education: Strengthened client relationships by proactively identifying and addressing customer needs, leading to increased retention and expansion of accounts.
  • Increased sales revenue by developing and implementing effective sales strategies.

Commerical Sales Leader Public Sector

Lenovo México
01.2005 - 07.2013
  • Over an 8-year tenure at Lenovo, spearheaded the development of the government sales process, achieving a remarkable 400% growth in just three years (2010 - 2013)
  • Implemented strategic initiatives that optimized business operations, expanded market reach, and strengthened client relationships, positioning the company as a leading technology provider in the public sector.

Brand Manager

IBM México
07.1996 - 06.2004
  • Brand Manager for IBM's PC business lines, actively contributing to the successful closure of major projects (SHCP, PEMEX, PRODIGY)
  • As Brand Manager for Accessories, I led the turnaround of a $200K/year business with $400K in obsolete inventory, transforming it into a $1M/year operation with an optimized $150K inventory turnover
  • This achievement earned me recognition as IBM's top Brand Manager globally.

Education

Bachelor of Science - Computer Science

Universidad Nacional Autónoma de México
01.1997

Diploma - Artificial Intelligence Trust & Explainability in AI

Red Hat University
10.2022

Diploma - Senior Management MEDDIC

IPADE Business School
05.2015

Diploma - High-Performance Teams

GNOATTO Institute
09.2010

Diploma - Sales Management Selling System

Sandler Institute
04.2010

Skills

  • Sales & Strategy
  • Business Development & Market Expansion: Led growth strategies that expanded market reach and revenue streams
  • Revenue Growth & B2B Negotiations: Closed high-value enterprise deals, driving profitability and long-term partnerships
  • Project & Marketing Management: Designed and executed strategic marketing initiatives, enhancing brand positioning
  • Forecasting & Customer Success: Utilized data insights to optimize forecast and improve customer retention rates
  • Technical Skills
  • SaaS & Cybersecurity: Deep expertise in cloud-based solutions and security frameworks for enterprise environments
  • CRM Tools (Salesforce): Skilled in CRM optimization, leveraging Salesforce for sales automation and pipeline management
  • Financial Metrics (CAC, LTV): Proficient in customer acquisition cost (CAC) and lifetime value (LTV) analysis to drive profitability
  • Pipeline Forecasting & Sales Automation: Advanced forecasting techniques and automation strategies to streamline sales processes
  • MEDDIC Sales Methodology: Experienced in applying MEDDIC for enterprise sales qualification
  • Client relationship building:

Languages

Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)

Timeline

Account Executive, Public Sector

Red Hat
08.2022 - 01.2024

Commerical Director

Catena Energy México
11.2019 - 10.2021

Service Director

Tekton Networks
01.2016 - 09.2018

Sales Manager Public Sector and Education

Symantec
12.2014 - 12.2016

Commerical Sales Leader Public Sector

Lenovo México
01.2005 - 07.2013

Brand Manager

IBM México
07.1996 - 06.2004

Diploma - Artificial Intelligence Trust & Explainability in AI

Red Hat University

Diploma - Senior Management MEDDIC

IPADE Business School

Diploma - High-Performance Teams

GNOATTO Institute

Diploma - Sales Management Selling System

Sandler Institute

Bachelor of Science - Computer Science

Universidad Nacional Autónoma de México

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Ernesto Pérez Arvizu