Esly Mahali Barrera Benítez
Acuña
Summary
Dynamic and results-oriented professional with a proven track record at Phone Store, adept at building customer loyalty and upselling. Excelled in fostering strong relationships and quickly mastering new skills. Demonstrated ability to troubleshoot basic tech issues and streamline operations, showcasing a goal-oriented mindset and effective communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Counter Salesperson
Phone Store
09.2022 - Current
- Built strong rapport with customers, fostering loyalty and repeat business.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
Manager's Assistant
Restaurant
09.2021 - 09.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to and directed incoming calls and other communication.
- Resolved basic computer and office equipment issues through troubleshooting.
Education
Online Highscool Prepa En Linea SEP
México08.2020
Skills
- Quick Learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
Certification
https://www.efset.org/4-skill/
Languages
English
Advanced (C1)
Timeline
Counter Salesperson
Phone Store
09.2022 - Current
Manager's Assistant
Restaurant
09.2021 - 09.2022
Online Highscool Prepa En Linea SEP
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