Esteban Gomez Orozco

Device Firmware Update

Created automated test cases using Python to test the newest version of the firmware in all kind of devices before releasing any firmware to production

Device Provision Tool

Worked in component architecture developed to test Poly devices on the inventory management system to help reduce the overhead of inventory to support several departments globally using REACT coding

• Design and code application components in an Agile environment utilizing a test driven development approach
• Complies with and contributes to standards and procedures to ensure development consistency
• Perform unit test plans to ensure all code changes meet requirements and specifications
• Recognized and improved code inefficiencies that reduced calls landed into the USAA bank
• Responsible for programming changes and testing using JAVA, Javascript and VXML

• Accomplished department objectives by managing staff, planning and reducing cost by 25%
• Improved sales by 40% in less than 6 months
• Worked with 3 different teams at the same time.

• Worked as a Trainer for 2 years, training 12 generations of new employees
• Created a software called Eligibility Tool using Javascript and HTML, that improves the time in every single call that agent takes
• Created a software called 'Calculator Tool' that provides all the information of the packages that the company offers that help an agent to close a sale.