Estela Salazar Vindas
Grecia
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
My main purpose is growing in my HR career, offer my knowledge, skills and give the best of myself. In addition, I am welcome to learn and take new challenges.
Overview
10
10
years of professional experience
9
9
years of post-secondary education
2
2
Languages
Work History
Coordinador, People & Culture - LATAM
BCD Meetings & Events
8 2022 - Current
- Provide HR support for employees through SuccessFactors.
- Supporting on recruitment for LATAM positions: create requisitions, phone interviews, pre-screening, and coordinate interviews for the Hiring managers or leads.
- Prepare offer letters and complete recruiting process with candidates.
- Execute background checks and debarment screening.
- Collecting documents for new hires and move them forward to on-boarding process and provide benefits information.
- Provide resource support and clarification on HR policies/programs to LATAM employees.
- Provide technical support to different LATAM countries by tickets requests or fixing errors directly in the system.
- Provide administrative support for Learning and Development initiatives and programs.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
Talent Acquisition Coordinator – Global
BCD Travel
02.2019 - 08.2022
- Responsibilities:
- Provide Technical and administrative support to Talent Acquisition team from EMEA, LATAM, NOAM, UKIE.
- Provide technical assistance to internal and external candidates on the application process and other issues with the HR system.
- Support to Hiring Managers and Leads scheduling interviews for different countries around the world.
- Request Background checks verification for Canada and US candidates.
- Support external and internal candidates by answering questions and responding requests regarding employment or applications issues.
- Driving employee referral programs.
- Process new hires, collecting on-boarding documents.
- Clean up reports of the global roles and then send it to the Vice Senior President of the company for a monthly review.
PROVISIONING AND PROCESSING SPECIALIST
BCD Travel
05.2017 - 01.2019
- Responsibilities:
- Processing and delivery customer reports
- Implementation and support on new reporting formats
- Data analysis to verify the quality of reports
- Provide technical assistance on different processes to international travel agencies
- Checking and fixing errors in the data provided by travel agencies
Customer Service Representative
UPS
09.2014 - 05.2017
- Responsibilities:
- Provide telephone and email support to customers in resolving their needs
- Creating follow-ups with customers in order to provide a best customer experience
- Tracking the guides numbers to provide further updates to the client
Education
Business Administration with Human Resources emphasis -
Universidad Santa Lucía
Alajuela, Costa Rica 02.2015 - 05.2020
English as Foreign Language -
Universidad Técnica Nacional
Alajuela, Costa Rica 02.2010 - 05.2013
Data Analysis Power BI (Basic Course)
Rh Business School
Costa Rica09.2023
Skills
Social Perceptiveness
Friendly, Positive Attitude
Excellent communication skills
Problem solving
Adaptability to change
Efficient knowledge in ADP system
Tracking in SuccessFactors
Proficiency in Excel, Word & PowerPoint
Timeline
Talent Acquisition Coordinator – Global
BCD Travel
02.2019 - 08.2022
PROVISIONING AND PROCESSING SPECIALIST
BCD Travel
05.2017 - 01.2019
Business Administration with Human Resources emphasis -
Universidad Santa Lucía
02.2015 - 05.2020
Customer Service Representative
UPS
09.2014 - 05.2017
English as Foreign Language -
Universidad Técnica Nacional
02.2010 - 05.2013
Coordinador, People & Culture - LATAM
BCD Meetings & Events
8 2022 - Current
Data Analysis Power BI (Basic Course)
Rh Business School
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