Esthela Carolina Gomez Aranda
Leon
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Detail-oriented administrative assistant with experience in customer service, data entry and office management, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Municipio de León
01.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma -
CETis 77
Leon, Guanajuato, Mexico07.2004
Skills
- Data Evaluation
- Negotiation
- Office Management
- Account Balancing
- Meeting Minutes
- Records Management
- Customer Relations
- Administrative Support
- Microsoft Office
Languages
English
Intermediate (B1)
Timeline
Administrative Assistant
Municipio de León
01.2019 - Current
High School Diploma -
CETis 77
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