Eugenio Morales Lopez
Airlines Costumer Services.
San Antonio Texas USA,Texas
Summary
Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Experienced [Job Title] with over [Number] years of experience in [Industry]. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated [Industry] professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
PSA Passenger Costumer Services.
Prospec Airport Services
San Antonio, TX
2018 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.San Antonio, TX - October 2021 - Current
- Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
- Worked with customers to understand needs and provide excellent service.
- Collaborated with team members to achieve target results.
- Created plans and communicated deadlines to complete projects on time.
- Delivered services to customer locations within specific timeframes.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Onboarded new temps by entering employee information into systems.
- Maintained excellent attendance record, consistently arriving to work on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-to-day duties accurately and efficiently.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Used coordination and planning skills to achieve results according to schedule.
- Handled [Number] calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Identified issues, analyzed information and provided solutions to problems.
Supervisor on Duty.
ABLE Buildings Maintenances Services.
San Antonio, Texas
10.2015 - 09.2017
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used coordination and planning skills to achieve results according to schedule.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed team communications and information for meetings.
- Received and processed stock into inventory management system.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Created plans and communicated deadlines to complete projects on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Self Employed
Lopez Automatic Transmission Parts.
Ontario , California
08.2007 - 05.2015
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Conducted research, gathered information from multiple sources and presented results.
- Carried out day-to-day duties accurately and efficiently.
- Maintained excellent attendance record, consistently arriving to work on time.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used coordination and planning skills to achieve results according to schedule.
- Delivered services to customer locations within specific timeframes.
- Exceeded goals through effective task prioritization and great work ethic.
- Drove operational improvements which resulted in savings and improved profit margins.
- Received and processed stock into inventory management system.
Impeccion Autamatic Transmission Parts
Slauson Transmission Parts
Bloomington, California
10.1988 - 08.2007
- Handled [Number] calls per day to address customer inquiries and concerns.
- Maintained excellent attendance record, consistently arriving to work on time.
- Prepared variety of different written communications, reports and documents.
- Increased customer satisfaction by resolving issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Developed and maintained courteous and effective working relationships.
- Participated in team-building activities to enhance working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Collaborated with team members to achieve target results.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Onboarded new temps by entering employee information into systems.
- Used coordination and planning skills to achieve results according to schedule.
- Improved operations through consistent hard work and dedication.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Worked with customers to understand needs and provide excellent service.
Education
High School Diploma -
06.1994 - 06.1996
ESLEnglish as Second language.
Victor Ferrari
No Degree - ESL English As Second Language (ESL) 4Th Label
02.2015 - 06.2017
Skills
Passenger interaction
Timeline
PSA Passenger Costumer Services. - Prospec Airport Services
2018 - Current
Supervisor on Duty. - ABLE Buildings Maintenances Services.
10.2015 - 09.2017
Victor Ferrari Adult Education Center. - No Degree, ESL English As Second Language (ESL) 4Th Label
02.2015 - 06.2017
Self Employed - Lopez Automatic Transmission Parts.
08.2007 - 05.2015
Preparatoria Miguel Hidalgo - High School Diploma,
06.1994 - 06.1996
Impeccion Autamatic Transmission Parts - Slauson Transmission Parts
10.1988 - 08.2007
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