Summary
Overview
Work History
Education
Skills
Timeline
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Evelyn Beltran

Summary

Dynamic and dedicated professional with extensive experience as a Door Person at La Perla Tower, excelling in resident relations and security management. Proven leadership in training staff and enhancing communication flow, while adept at conflict resolution and emergency response. Bilingual in English and Spanish, fostering trust and ensuring a welcoming environment for all.

Overview

2026
2026
years of professional experience

Work History

Door Person

La Perla Tower - CSCA 7
06.2018 - Current
  • Warmly welcome residents and guests with professionalism and a smile
  • Serve as the first point of contact for residents and guests, ensuring a secure and welcoming environment
  • Trained new door staff on safety procedures, customer service and emergency protocols.
  • Coordinate with property management and maintenance teams to resolve resident concerns
  • Assisted guests with special needs or requests, demonstrating empathy and understanding in every interaction.
  • Enhanced overall communication flow among staff members by relaying important messages from management or other departments as needed.
  • Facilitated efficient package handling by logging deliveries, notifying residents, and ensuring secure storage until pickup.
  • Maintained building safety by monitoring entry points, CCTV and alarm systems
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
  • Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
  • Contributed to a positive work environment by maintaining a professional demeanor at all times.
  • Developed strong relationships with residents, fostering trust and open communication regarding their preferences and requirements.

Stay at Home Mom & Wife

My Little Family
11.2012 - 04.2018
  • Dedicated myself completely to my family & home.
  • New addition to our family: Aleeya (D.O.B: 08/20/2013)
  • New addition to our family: Evelyn (D.O.B: 03.29.2015)
  • Staying home and enjoying my kids when they were kids was the best decision I made. Not only did I get a chance to see them grow but it strengthen all life skills. There are no days off or calling in sick.

Medical Assistant

Gary L. Matson D.O. INC
03 2007 - 11 2012
  • Responsible for back office duties
  • Escorted patients to exam rooms
  • Recorded patient vital signs and obtained chiefs complaints and medical history.
  • Assisted Doctor with medical procedures: EkG, Pap Smears and Wound Care.
  • Performed Phlebotomy
  • Prepared patients for Prolotherapy Treatment
  • Administered immunizations
  • Answered a high volume of phone calls
  • Verified and scheduled patient appointments
  • HIPPA compliance
  • Knowledge of health care field and medical terminology
  • Maintained inventory of clinical supplies and responsible for ordering new supplies and equipment in

Medical Assistant - Receptionist

Carlos J. Sanchez, M.D. Inc
08.2004 - 04.2007
  • Welcome and check in patients
  • Verified insurance eligibility and obtained authorization for medical procedures
  • Answered a high volume of calls and scheduled patient appointments
  • Records organization and management
  • Medical Billing and Coding
  • Ensure accuracy of insurance claims and verified correct ICD-10, and CPT codes
  • Trained new staff on office protocols and electronic health record systems, fostering team efficiency.
  • Accountable for claim entry, posting reconcile insurance and patient payments
  • Research and resolve incorrect payment, EOB rejections and other outstanding accounts
  • Answered and resolved patient billing inquiries
  • HIPPA Compliance

Education

Certified Medical Assistant -

United Education Institute
Chula Vista, California

High School Diploma -

Clairemont High School
San Diego, California

Skills

  • Fluent in English and Spanish
  • Relationship Building & Empathetic Listener
  • Access Control & Surveillance
  • Leadership and Staff Training
  • Microsoft Office and Data Entry
  • Verbal and Written communication
  • Emergency Response and Incident Reporting
  • Excellent Multitasking & Organizational Skills
  • Familiarity with Building Policies & Protocols
  • Conflict De-escalation & Resolution
  • Ability to Connect with a Diverse Community
  • Proactive and Positive Mindset

Timeline

Door Person

La Perla Tower - CSCA 7
06.2018 - Current

Stay at Home Mom & Wife

My Little Family
11.2012 - 04.2018

Medical Assistant - Receptionist

Carlos J. Sanchez, M.D. Inc
08.2004 - 04.2007

Medical Assistant

Gary L. Matson D.O. INC
03 2007 - 11 2012

Certified Medical Assistant -

United Education Institute

High School Diploma -

Clairemont High School

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Evelyn Beltran