Evelyn Ramos

• Acting during 1.5 years as AE of one of strategic accounts PS. contract size $100MUSD.
• Developed customized account plans & Consumption plans for key clients, resulting in increased revenue and long-term partnerships.
• Spearheaded initiatives aimed at improving internal processes around account management.
• Expanded existing accounts through upselling and cross-selling initiatives, maximizing revenue potential.
• Negotiated contracts with clients, securing favorable terms that contributed to overall business success.
• Conducted regular account reviews, identifying areas of improvement and proactively addressing potential issues.
• Led cross-functional teams to develop tailored solutions for complex client challenges, achieving successful outcomes.
• FY23 Consistently met or exceeded annual quota targets by implementing effective sales strategies.
• Manage forecast: Actively using of MSX tools and MCEM methodology to track account Pipeline progress accurately, Managing PBO/ VTT
• Managed a portfolio of high-value accounts, consistently exceeding sales targets and driving business expansion.
• Implemented data-driven strategies to optimize account performance, driving increased profitability and growth.
• Established trusted advisor status with key decision-makers, influencing their strategic direction and fostering loyalty.
• Mentored junior team members on effective account management techniques, contributing to overall team success.
• Coordinated sales presentations and provided expert insights to secure new business deals effectively.

Azure for operators accross the EMEA, NORTH and LA.

• Coordinated interdisciplinary teams of professionals for seamless integration of various elements within each project.
• Presented detailed proposals to clients for approval, incorporating their feedback into final designs seamlessly.
• Streamlined project timelines by effectively managing resources, schedules, and budgets.
• Maintained strong relationships with clients, contractors, and stakeholders through clear communication and proactive problemsolving.
• Maintained a consistent track record of meeting or exceeding client expectations on all completed projects.
• Managed multiple projects simultaneously, ensuring timely completion of each without compromising quality standards.
• Collaborated with engineers to develop integrated structural systems that met both aesthetic and functional goals.

Executing different projects across LATAM region including Global customers.

Actively collaborating with the Account aligned team reviewing the pre-sales opportunities (engagements , sow reviews, discussions) and working together with them to achieve the sale.

Good customer expectation and relationships.

Demonstrate Effectiveness in leading teams.

Responsible for leading project/program delivery, staffing project resources and maintaining on-track financials, schedules and managing risks.

Onboard staff, plans, leads and manages daily activities of all project resources, including subcontractors, and provides status reports and communications.

Multidisciplinary project team management

Good Knowledge and implementation of agile methodologies.

Participate in project status and coordination meeting with customer directors

Manage team and solve conflicts with the objective of establishing efficient and collaborative teams.

• Mar 2016 - April 2018 Huawei Technologies Engineering de Mexico, SA DE CV
  
• Aug 2015-   Mar 2016 Huawei Technologies de México S.A. de C.V.
• In charge of project portfolio, managing multiple schedules, project planning, budgeting, quality, proficient in all phases of   project Management (Analysis, Planning, execution, Monitoring and control, Close), P&L responsible.
  

• Work with product & sales management team in the pre-sales activities. Contract Management,RFQ review,prepare clients   presentations. Establishing early involvement to ensure a correct understanding and implementation of projects.

• Manage project report status and performance according to the governance established and aligned with the PMO.
  
• Multidisciplinary project team management including 3 project managers, 50+ employees (technical, consultant and   administrative). Lead project to successful outcome within time and budget.
  
• Streamline processes and team management to improve KPIs and Plan accuracy to meet service request deadlines.
  
• Participate in project status and coordination meeting with customer directors.
  
• Communicate directly with customer management to clarify requirements, report progress, define and deliver project   deliverables. Manage customer expectation.
  
• Manage sourcing procurement and process improvement.
  
• Manage team and solve conflicts with the objective of establishing efficient and collaborative teams.
• Cultivated essential relationships at all management level.
  

• Jul 2014-Jul2015 Huawei Technologies de México S.A. de C.V.
• Hand-picked by executive team to turn around under-performing projects.
  
• Play center role in the salvaging of a Project resulting in 150% growth on sales within the same year.
  
• Supervise project team to complete project within assign timelines and budget.
  
• Develop project report for clients review and approval.
  
• Develop new implementation process by planning and integrating different technologies.
  
• Coordinate and supervise around 100 team members and 6 Regional Project Managers.
  

• Jan 2012- May 2012 Manpower, S.A.
• Jun 2012- Nov 2013 PAE PROYECCION Y ADMINISTRACION EMPRESARIAL SA DE CV.
• Dec 2013- Jun 2014 Huawei Technologies de México S.A. de C.V. 
• Spearheaded the development of the first-ever shared program management office; defined project management process   including those related to requirement management, and user acceptance.
  
• Controlling and monitoring the operation of the PMCC (PROJECT MANAGEMENT COMPETENCE CENTER) in the entire           region (Mexico, Central America and Caribbean, Colombia, Ecuador and Venezuela).
  
• Controlling and monitoring the KPIs of every project in the Region, Revenue, Delivery Cost Rate, and Inventory Turnover.
  
• Development and implementation of the suppliers E2E process and PMP process.
  
• Development and implementation of the PMP (Project Management Process) inside the company.
  
• Introduce PMO organization, responsibility, core business and operations; enhance the communication between Head   Quarter and region office.
• Develop Fulfillment Responsible and Project Manager Competency model, role definition material, make planning and   develop training courseware and organize training/workshop.
  
• Promoting excellent delivery project and introduce outstanding PMs to set up model for PM and motivate employee’s     morale, Huawei people, Management Improvement and connecting platform. 
  

• Development and implementation of integrated financial services for Central America & Caribbean.
  
• Keep a good average of the KPI, revenue, Inventory turnover, Delivery Cost Rate.
  
• Responsibility for managing IT learning platform (Delivery Online, learning platform, Case Center), promoting excellent   learning materials.
  
• Basic Evaluation for the whole department.
  
• Continuous Training for the supplier for the payment process, to keep a good relationship.
  
• Design and development of the platform process for the projects.
  
• Control and monitoring the Purchase Request, Purchase Order, Acceptance, Invoicing, from customer and supplier.
  
• Management and implementation of software.