Physical fitness and mental well-being
Ezequiel Cantú de la Rosa
Junior Systems Engineer
Nuevo Laredo
Summary
Versatile and results-driven Software Engineer with 3 years of experience as a full-stack developer, database administrator, and graphic designer. Skilled in developing scalable, efficient code using languages such as Java and Python, with a strong focus on problem-solving and debugging. Adept at adapting to shifting project requirements, delivering high-quality results under pressure, and maintaining clear communication with cross-functional teams. Known for excellent customer service, task management, and a collaborative mindset. Creative, reliable, and committed to continuous improvement.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Customer Service Representative
Gaby Canseco Event Planner
08.2022 - 01.2025
- Analyzed customer needs and preferences to provide tailored solutions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Communicated with clients to assess satisfaction and gather feedback.
- Met productivity targets and company-set performance goals.
Administrative Assistant
Archivo General del Municipio
03.2022 - 02.2024
- Assisted senior developers in complex problem-solving, enhancing overall team productivity and efficiency.
- Ensured seamless integration of Java-based applications with databases, APIs, and other systems.
- Enhanced software performance by identifying and fixing bugs through thorough testing and debugging processes.
- Designed, developed, and maintained complete websites and web pages.
- Used software, multimedia tools, and programming languages to build applications.
- Optimized apps, user interface (UI) design, and user experience (UX) to improve performance and usability.
- Created custom applications using PHP, JavaScript, HTML, and CSS.
Education
Belchor's Degree in Systems Engineering - Computer Systems Engineering
Tecnológico Nacional De México
Nuevo Laredo, Tamaulipas, México 05.2001 -
Bachelor’s Degree in Systems Engineering - Computer Systems Engineering
Tecnológico Nacional De México
Nuevo Laredo, Tamaulipas, Mexico 08.2019 - 12.2023
Skills
Proficient in Java
Product knowledge
Software development
NoSQL databases
Excellent communication skills
Responsibility and commitment
API design
Application design
Personal Information
Interests
Dance
Professional development courses
Additional Information
- Frontend: JavaScript, HTML, CSS, Bootstrap.
- Backend: Java, Python, C#
- Data Base: SQL, MySQL, PostgreSQL, MongoDB
- Frameworks: React, django, nodeJs
Timeline
Customer Service Representative
Gaby Canseco Event Planner
08.2022 - 01.2025
Administrative Assistant
Archivo General del Municipio
03.2022 - 02.2024
Bachelor’s Degree in Systems Engineering - Computer Systems Engineering
Tecnológico Nacional De México
08.2019 - 12.2023
Belchor's Degree in Systems Engineering - Computer Systems Engineering
Tecnológico Nacional De México
05.2001 -