Erick Gutierrez
Mexico City
Summary
Results-driven Procurement and Logistics Specialist with over 5 years of experience in procurement operations, demand planning, and IT support. With strong track record in sourcing, negotiation, and supplier management. Skilled in optimizing procurement processes, reducing costs, and ensuring supply chain efficiency. Known for effective team collaboration, flexibility in dynamic environments, and steadfast focus on achieving impactful results. Proven ability to analyze market trends, build strategic partnerships, and deliver value-driven outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Procurement Specialist
SoftwareOne
03.2023 - Current
- Quoted renewals and new purchases for NORAM clients, collaborating with over 350 global publishers and vendors.
- Processed purchase orders and followed up on purchases, invoicing, license keys, credits, and rebills to ensure accuracy and timeliness.
- Managed escalation processes and resolved procurement-related issues.
- Experienced in Microsoft licensing under MPSA and Open Value agreements.
- Created and maintained item master data in Microsoft NAV.
- Managed supplier data using vendor cards in Microsoft NAV.
- Used Microsoft Dynamics 365 and SNC as CRMs for procurement and customer issue management.
- Proficient in managing customer tickets and follow-up processes.
Logistics Administrator & Docs Specialist
Ariston Group
10.2021 - 02.2023
- Entered purchase orders in SAP submitted by the sales team
- Resolved logistics issues with distributors and third-party logistics providers
- Coordinated delivery schedules and reported incident statuses.
- Supported monthly sales recognition activities and proof of delivery (POD) recovery.
- Maintained documentation and tracked 200,000 units/month in delivery follow-ups.
- Validated PODs for logistics vendor payments and reported issues to management.
Demand Planning Analyst S&OP
Ariston Thermo Group
08.2019 - 07.2021
- Developed annual and monthly demand forecasts for Mexico and the USA.
- Aligned with commercial teams on joint forecasting activities.
- Defined safety stock and reorder point parameters.
- Created production schedules and updated master files with SKU movement history.
- Tracked YTD movements and measured forecast accuracy KPIs.
- Maintained backorder rates below 10% and often reached 0%.
- Monitored inventory levels and ensured raw material availability for finished goods.
- Prepared executive reports highlighting key metrics and risks.
Intern S&OP
Ariston Thermo Group
08.2018 - 08.2019
- Assisted in creating and tracking annual demand forecasts for spare parts.
- Participated in weekly cross-functional planning meetings.
- Contributed to maintaining backorders under 10%.
Information Technology System Administrator
Chevrolet
01.2021 - 03.2021
- Supported IT operations across three dealership locations
- Updated antivirus software and configured employee email accounts.
- Performed network cabling, punch-downs, and machine setups for new branches.
- Conducted hardware inventory, managed MAC filtering, and user permissions.
- Configured IP phones and Wi-Fi networks for employees and visitors.
- Coordinated printer rentals, consumables, and maintenance.
Education
Bachelor's degree - Industrial Engineering
UPIICSA IPN
01.2021
Skills
- Supplier contracts
- Effective communication
- Purchasing processes
- Order placement
- Supply chain planning
- Writing and verbal communication
- Supplier relationship management
- Forecasting accuracy
Certification
Yellow belt Six Sigma
Accomplishments
- Maintained back order below 10% over a year.
- Reduced inventory costs by 20% across two regions.
Languages
Spanish
English
German
Timeline
Procurement Specialist
SoftwareOne
03.2023 - Current
Logistics Administrator & Docs Specialist
Ariston Group
10.2021 - 02.2023
Information Technology System Administrator
Chevrolet
01.2021 - 03.2021
Demand Planning Analyst S&OP
Ariston Thermo Group
08.2019 - 07.2021
Intern S&OP
Ariston Thermo Group
08.2018 - 08.2019
Bachelor's degree - Industrial Engineering
UPIICSA IPN
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