Proactive and results-driven professional with a proven track record at TUI, adept in leveraging advanced analytics for strategic planning and enhancing operational efficiency. Excels in document control and interpersonal communication, significantly improving team collaboration and decision-making processes. Demonstrated expertise in multitasking and time management, ensuring seamless operations and client satisfaction.
* Schedule services for individuals using the spa reservation software system.
* Update reservation and cancellation list throughout the day, inform vendors of last minute changes and resolve scheduling issues.
* Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
* Managed multiple tasks and met time-sensitive deadlines.
*Sorted and organized files, spreadsheets, and reports.
*Completed research, compiled data, updated spreadsheets, and produced timely reports.
Tech-savvy