Fabiola Moyao Alor

• Spearheaded data-driven decision-making, utilizing advanced analytics tools for informed strategy development.
• Running the collection and sales monitoring reports when and where required and liaising with suppliers.
• Running, managing, and reviewing the planning system to meet the operational requirements on an ongoing basis.
• Distribution of operations information across the team and Facilitated communication between departments and other related business areas

• Managed time efficiently in order to complete all tasks within deadlines.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Strengthened communication skills through regular interactions with others.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Enhanced customer experiences by efficiently managing reservations and seating arrangements.

* Schedule services for individuals using the spa reservation software system.
* Update reservation and cancellation list throughout the day, inform vendors of last minute changes and resolve scheduling issues.
* Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
* Managed multiple tasks and met time-sensitive deadlines.

*Sorted and organized files, spreadsheets, and reports.

*Completed research, compiled data, updated spreadsheets, and produced timely reports.